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1.4
Details
I should have known better to use Lowes to re-roof my house, but I did anyway. I got five quotes from local roofing companies and all were within a two-hundred dollars of each other, but with a Lowes credit card in hand, I could finance it with no interest for eighteen...
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Review
#1427799 Review #1427799 is a subjective opinion of poster.
Reason of review
Warranty issue
Preferred solution
Lowes Pro Service to repair their defective workmanship
Lowes - Vanity & Bathroom Remodel
I wrote a review on the primary Lowes website, but it was never posted. The project ran two weeks over schedule. After the demolition, it was 17 days before the next workman came out. Workmen show up one day unannounced. On another day, they were expected and never...
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Review
#1417434 Review #1417434 is a subjective opinion of poster.
Reason of review
Bad quality
Preferred solution
Bring the shutoff valve up to code.
Ordered $1500 worth of supplies to redo my mothers bathroom. Lowes gave me an delivery date of 2 Dec.2018 (sunday) They called that sunday wanting to reschedule for Monday 3 Dec. 2018. Well supplies have not been delivered as of the time of this complaint. Now they are...
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Review
#1414135 Review #1414135 is a subjective opinion of poster.
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution
2.5
Details
Although the people are nice the leadership is terrible. The garden shop looks like a refuge for plants. when I talked to the manager of the Garden Center he was nice, but it was obvious the place was run down. I also went to Buy a Christmas Tree. There was only 5 or 6...
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1 comment
GranularCommonBuzzard723
#1606502

I hope that Lowes can find leaders for the Homestead store that can correct the poor condition of the store

Review
#1413597 Review #1413597 is a subjective opinion of poster.
Pros
  • Lowes stores
Cons
  • Service
1.0
Details
I've always preferred Lowe's to their competitors but after this experience never again. I purchased a washer/dryer and setup to have them delivered through their delivery service contractor. The night before they called around 8pm with a delivery time frame between...
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Review
#1412815 Review #1412815 is a subjective opinion of poster.
Reason of review
Bad quality
Hired Lowes to remodel a simple Laundry Room. Had to pay all the monies up front. This way your complaints vanish into thin air. They will return calls when they feel like it, they already have been paid. Contract date was 2/7/2018. They admitted that they completed...
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1 comment
h.kitchener
#1601729

The old rule of never fully paying for a job up front still applies. No honest contractor would demand such a thing.

At most, you can agree to 20% down with another percentage upon 50% completion, etc. Bottom line, tho is that it is really not wise to have remodeling done thru any of the big box stores.

They hire some unknown contractor and when he fails to do a good job the store does not take responsibility. Best to check around, talk to friends, get references and such and hire a local contractor.

Review
#1406190 Review #1406190 is a subjective opinion of poster.
Reason of review
Poor customer service
Loss
$13124
Preferred solution
Price reduction
1.0
Details
LOCATION: ST LUCIE WEST BLVD, PORT ST LUCIE, FLORIDA 34986 NOVEMBER 16, 2018 I bought a new refrigerator to replace the one I have that died. I was very specific about everything, even the door opening on the right, an ice maker, and the fact that it was available to...
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1 comment
Anonymous
#1598698

First off, Lowe's doesn't hire "installers" for appliances. Those people are called "delivery" people.

But look at all the money you save by going to Lowe's? That's why you went there instead of a local appliance retailer isn't it?

Review
#1402041 Review #1402041 is a subjective opinion of poster.
Cons
  • Words alone can not describle the hellish experience we have had
  • Store manager craig kusinger
Reason of review
Problem with delivery
Loss
$114
Preferred solution
LOWES OWES ME FOR THE PLUMBER I DIDN'T NEED!
Tags
  • Bad Customer Service
  • Rip Off Installers
1.0
Details

Update by user Nov 12, 2018

Its the Lowes in Hialeah florida33012

Original review posted by user Nov 12, 2018

Ordered impact door ...took three weeks to be installed . Installers don't know what the *** they are doing what a disappointment. Grinned all the locks until they fit in the holes. Even after they left door bolt is extremely hard....
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Review
#1398892 Review #1398892 is a subjective opinion of poster.
Reason of review
impact windows and door istallation horrible and still waiting on the window.
Loss
$6000
Preferred solution
Full refund
Tags
  • Impact Windows Failure
  • Impact Doors Faulty Installation

Lowes in Orlando, Florida - Slow and terribly understaffed

3.6
Details
There are 13 registers and 4self help registers -that were closed-so in reality only ONE cashier. I had one item I urgently needed and the patrons in front of me had carts of items so I waited and waited and waited.. I had no other choice because I really need this item. Advice to managers or hiring Personnel hire more people
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Review
#1395152 Review #1395152 is a subjective opinion of poster.
Reason of review
Poor customer service
2.6
Details
lowes is UN fair and abusive to employees many of the employees that work at the store I work at have many years with lowes (I have more than 5 years with lowes ) and TO AVOID PAYING SENIOR EMPLOYEES THERE FAIR SALARY THEY CUT ALL OUR HOURS TO JUST 12 HOURS A WEEK IN...
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7 comments
PresentSunBear
#1738743

I know

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Review
#1392015 Review #1392015 is a subjective opinion of poster.
Cons
  • Hierd as a 20 hour a week and only given12 hours a week
Reason of review
Work Experience or Job Application
Preferred solution
Let the company propose a solution
Tags
  • Do Not Work For Lowes