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2.4
Details
Lowes - Missrepresented price of a store product - Rude and Disrespectful approach of store management
Lowes - Missrepresented price of a store product - Rude and Disrespectful approach of store management
Lowes - Missrepresented price of a store product - Rude and Disrespectful approach of store management
Lowes - Missrepresented price of a store product - Rude and Disrespectful approach of store management
Lowes - Missrepresented price of a store product - Rude and Disrespectful approach of store management
Lowes - Missrepresented price of a store product - Rude and Disrespectful approach of store management
Lowes - Missrepresented price of a store product - Rude and Disrespectful approach of store management
I reciently encountered a sistuation I never had before! My history includes over 30 years in sales and reciently served as a CAT Petroleum Engine National Major Account Rep. A couple of tid-bits of our philosophy was to serve our customers with high qualty and...
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2 comments
Anonymous
#1720273

The thing about President Trump is that you don't have to be a racist do decipher Dog Whistle politics. "The Donald" is so blatantly racist that any fool can see what he is and what he is trying to say. I am sure that he will win by a landslide in the next election, the Religious Right is a very powerful voting force.

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Review
#1555308 Review #1555308 is a subjective opinion of poster.
Cons
  • Missrepresentation of an advertised product
Reason of review
Poor customer service

Lowes installed 20 leaking hurricane windows - 4 months ago now..

1.0
Details
Lowes installed 20 now leaking hurricane windows almost 4 months ago. Installers admit that they sealed windows to the vinyl siding instead of the underlying waterproofing layer but LOWES still researching 'causation' while my house gets damaged with every rain. https://youtu.be/kBGkQlZUELE Below shows my house with plastic flapping in the wind. Lowes trying to cover windows but plastic blows off right away and leaks continue from all 20 hurricane windows. Plastic also blows against other windows keeping us awake all night. https://youtu.be/Zbio_jPcOdE Biggest mistake I ever made ordering windows at #lowes
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Review
#1502037 Review #1502037 is a subjective opinion of poster.
Reason of review
Damaged or defective
Loss
$50000
Preferred solution
windows installed correctly and water damage repaired in 3 walls that have been wet for 4 months now.
Featured
1.0
Details
Lowes - Baker Roofing Inc.
Lowes - Baker Roofing Inc.
Lowes - Baker Roofing Inc.
Lowes - Baker Roofing Inc.
Wilson Ellis out of Estero, Fl Baker Roofing Inc. Worst roofing job in my neighborhood. After the hurricane, we couldn’t get a local roofing company. Went through Lowe’s figuring they would vet the roofing company. 3 months later and we have a roof that was installed...
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Review
#1342777 Review #1342777 is a subjective opinion of poster.
Reason of review
Bad quality
1.0
Details
My son (in Denver) ordered a Weber grill be delivered for my birthday last Friday ( in Tampa Bay). I called Lowe's and they said delivery vendor would call me. My son called and he said the grill would be delivered today between 12 and 4. It's now midnight. My son...
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2 comments
Anonymous
#1748098

Lesson learned Lowes is pathetic

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Review
#1634563 Review #1634563 is a subjective opinion of poster.
Pros
  • I like low
Cons
  • Delivery issues quality recent
Reason of review
Problem with delivery
Loss
$600
Preferred solution
Let the company propose a solution
1.5
Details
I am having 300 sq feet tiled in my home. my living room and bathroom the tile for the living was 1.69 sq foot and bathroom was 1.49 sq ft . After all there add on and charges it ended being 4200 that I charged on my Lowe’s card . I bought fixer upper house 3 years ago...
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1 comment
Anonymous
#1745196

They botched our kitchen floor ; using two rolls to complete the job which were manufactured in differing "Lot" numbers and did not match as they should have.

Review
#1649456 Review #1649456 is a subjective opinion of poster.
Pros
  • Will never use them again for a remodel job
Cons
  • Six weeks for installation not expectable
Reason of review
Not done in a timely manner going on six week I have a floor done .
Loss
$2
Preferred solution
Just stressed out six week is not acceptable Lowe’s got money on time why did I have to wait so long . People just don’t care 4200 dollars is a lot to me . Time is priceless
1.3
Details
In early May I purchased vinyl plank flooring from Lowe’s. It was a top of the line product. I installed it with a friend. I have installed before with no problems and he had installed similar flooring several times. A week and a half later, some of the planks began...
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3 comments
Anonymous
#1724526

Lowe's didn't manufacture the product so they are not liable for it in any way. The days when locally owned retailers stood behind the products they sold are LONG gone!

Thanks to people like you trying to save a few cents by shopping at the box stores.

And now, you want them to stand behind the product THEY didn't make? Not going to happen.

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Review
#1606630 Review #1606630 is a subjective opinion of poster.
Pros
  • Product and price
Cons
  • Lack of customer service
Reason of review
Poor customer service
Loss
$1500
Preferred solution
Full refund
1.0
Details

Update by user Aug 09

Will wait short time for Lowe's to respond and fix the problems. if not the figure I have reported as a loss is what the window repair company has quoted me to fix the problems.

Original review posted by user Aug 09

Installed 5 replacement top of the line Pella windows 7/29/19 on my home by Lowes....
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Review
#1618243 Review #1618243 is a subjective opinion of poster.
Pros
  • Products themselves are quality
Cons
  • Terrible installation
Reason of review
Lack of competent installation and follow up
Loss
$550
Preferred solution
Let the company propose a solution
1.2
Details
Delivery came at 9:30 pm. The owls, possums and raccoons help me accommodate these men. Do you see anything wrong here? This is far from normal. Never again !
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1 comment
Anonymous
#1746462

Unfortunately there are far too many customers that aren't ready for their deliveries and cause unexpected delays in a delivery schedule. Drivers may get sick or not show up for work.

Most people would rather accept a delivery late in the evening rather than having to reschedule the delivery for another day.

I worked for another home center and we lost a driver during the peak season of the year which threw things behind. Given an option customers would rather have their products show up at midnight than another day.

Review
#1651586 Review #1651586 is a subjective opinion of poster.
1.4
Details
So the same idiot measured both properties, several years apart. Mark's down an incorrect measurement that adds roughly 10% to 15% in square footage. Then Lowes adds another 10% for "waste". You can however return the unused portion for a refund. Problem is, (here's...
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Review
#1642921 Review #1642921 is a subjective opinion of poster.
Product
Cons
  • Could care less about inconvenience to customer after the sale

Contact Lowes Customer Service

Mailing Address:
Lowe's Customer Care (CON8)
P.O. Box 1111
North Wilkesboro, North Carolina 28656
United States
Phone:
(800) 445-6937
All Lowes Contacts

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Lowes Questions

Lowes in Pompano Beach, Florida - Carpet Purchase and Installation

5.0
Details
I purchased StainMaster carpet from Lowe's. They use Keller Interiors for the installation. I am TOTALLY PLEASED with the carpet and the installation. DON'T BELIEVE ALL THE NAY SAYERS! The job was flawless and perfect in every way. I could not be more pleased!
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Review
#1577576 Review #1577576 is a subjective opinion of poster.
Reason of review
Exactly as described/ advertised
Tags
  • Great Experience In Every Way