State: Florida Clear all filters (4 of 4762 reviews match)
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Resolved
5.0
Details

Update by user Feb 08

Lowe’s gave us a 25% refund

Original review posted by user Jan 09

This is an update on my six month journey through *** with Lowe’s and Baker Roofing Company based out of Bonita Springs, Fl. Long story short. It took six months to get a new roof put on my house. The new roof was patched and repaired more...
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2 comments
Anonymous
#1663484

Baker Roofing is a sorry *** company. Called about new roof leaking, wall and ceiling ruined.

No damn response yet.

Called weeks ago. Should go out of business.

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Review
#1444569 Review #1444569 is a subjective opinion of poster.
Resolved
4.3
Details

Update by user Jul 07, 2017

Once the customer service group was contacted, they immediately contacted the local store. I was contacted, the same day by Kaitlyn, and she was able to speak with the Lowe's credit card servicer and was able to adjust my terms to the 0% for 18months. This was my...

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#1069322 Review #1069322 is a subjective opinion of poster.
Pros
  • Floors themselves look great
  • Sales associates in the store
Cons
  • That the leveling was not incl in the estimate
  • No communication
  • I have not recvd the 0 percent financing for 18 mos
Reason of review
Financing
Preferred solution
Price reduction
Resolved
Friday, March 24th, Lowes came out to estimate foor tile to be installed in kitchen. Here's where things went wrong: #1 went to pick out tile/materials on Saturday, March 25th. Was told couldn't until the estimate came in, and that be on Monday, March 27th  #2 Monday...
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Review
#1036803 Review #1036803 is a subjective opinion of poster.
Reason of review
Order processing issue
Resolved
1.0
Details

Update by user Feb 20, 2016

Lowe's has contacted me on this and I cannot say enough about the excellent service I received. They reviewed the facts of my complaint and honored their price match just has they promised. Also, they contacted me often to be certain the item was delivered in a timely...

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Review
#783359 Review #783359 is a subjective opinion of poster.
Cons
  • Customer service from assist manager
  • Unwillingness to offer assistance
Reason of review
Poor customer service
Tags
  • Not Guaranteed Price Match

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Mailing Address:
Lowe's Customer Care (CON8)
P.O. Box 1111
North Wilkesboro, North Carolina 28656
United States
Phone:
(800) 445-6937
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