Update by user Feb 08
Lowe’s gave us a 25% refund
Original review posted by user Jan 09This is an update on my six month journey through *** with Lowe’s and Baker Roofing Company based out of Bonita Springs, Fl. Long story short. It took six months to get a new roof put on my house. The new roof was patched and repaired more...
Update by user Jul 07, 2017
Once the customer service group was contacted, they immediately contacted the local store. I was contacted, the same day by Kaitlyn, and she was able to speak with the Lowe's credit card servicer and was able to adjust my terms to the 0% for 18months. This was my...
- Floors themselves look great
- Sales associates in the store
- That the leveling was not incl in the estimate
- No communication
- I have not recvd the 0 percent financing for 18 mos
Update by user Feb 20, 2016
Lowe's has contacted me on this and I cannot say enough about the excellent service I received. They reviewed the facts of my complaint and honored their price match just has they promised. Also, they contacted me often to be certain the item was delivered in a timely...
- Customer service from assist manager
- Unwillingness to offer assistance
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