State: Florida City: Cape Coral Clear all filters (9 of 4788 reviews match)
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3.3
Details
I have gone atleast 8 time in the past two months to get mulch. 40-50 bags each time. The guys that bring the mulch out don’t want to help you load it. You have to ask and quite frankly a couple are lazy & rude. I just left the store, the worker actually thought I was...
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4 comments
Anonymous
#1473336

If you can't lift it, don't buy it. Stop trying to keep up with the Jonses and their green lawn. Go sit down.

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Review
#1243796 Review #1243796 is a subjective opinion of poster.
Reason of review
Poor customer service
Last weekend I was shopping at the Lowe's store located at 1651 Pine Island Road in Cape Coral, FL and I asked an employee for help. I wanted to buy one shingle to finish my roof project and the employee told me Lowes does not sell individual shingles, only by the...
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1 comment
Anonymous
#1308377

Shingles are sold by the bundle. As soon as you start selling singles from damaged bundles people will tear open bundles, claiming there are damaged bundles so they can buy a single.

Have you ever gone into the grocery store and tried to buy 1 egg, a slice of bread etc. It's no different, shingles are sold by the bundle just like bread is sold by the loaf.

Review
#1026053 Review #1026053 is a subjective opinion of poster.
Reason of review
Poor customer service
Loss
$10
Preferred solution
Better customer service, better manager communication
I was sent to the Cape Coral Florida store from another Lowes that stated they had three of the lights I needed to match the seven I had bought from their store. I went there and pick out the lights they were clearance lights I went to the front customer service to get...
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#1020931 Review #1020931 is a subjective opinion of poster.
Reason of review
Poor customer service
Tags
  • Terrible Customer Service

Samsung Refrigerator Review

4.8
Details
I had the pleasure of working with two knowledgable and most helpful people at Lowrs in the refrigerator department thank you Tyreak and the manager I believe his name was Chris
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#801307 Review #801307 is a subjective opinion of poster.
Reason of review
Good customer service
I can personally backup that Lowe's sucks!! Not only did we walk away from alot of money when we finally realized it was leave or go broke, but legally we have no leg to stand on to recover. Lowe's is master at manipulation of paperwork, rewritten to favor them and...
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Review
#722367 Review #722367 is a subjective opinion of poster.
Reason of review
Poor customer service
2.0
Details
. I have had issues with the dishwasher from the date of installation. I was not informed when I purchased the dishwasher that it did not have an element to dry the dishwasher. It has a fan that air dries the dishwasher. Your hot water must be turned up all the way to...
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3 comments
LadyScot
#1141463

It is not their responsibility to teach you how to use any product you buy. It is yours.

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#605680 Review #605680 is a subjective opinion of poster.
Cons
  • Customer service received
Reason of review
Damaged or defective
Loss
$697
Preferred solution
Deliver product or service ordered
Lowes Customer Service absolutely useless ! I placed online order on 5/5/14. Conformation e-mail showed est. deliver 5/12. 5/13 still no order. Called Lowes Customer Service and was told the package was delivered to my front door on 5/07/14 by Fed-Ex, which did not...
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1 comment
xuilrep
#830134

FedEx did delivery not lowes. You paid for the service so houldnt you be talking to fedex since they claimed it was delivered?

Review
#487403 Review #487403 is a subjective opinion of poster.
Loss
$11
the installers were great - everything was great - Until we got to the end. after all was finished, we ended up with 2 1/2 boxes of flooring material. I understand the need for extra, in case, but..... I brought the two untouched boxes back and got a refund - no...
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4 comments
Anonymous
#809358

If your installers took the material, standard practive would have been for them to take it to the store and have the refund credited back to your card. They were trying to save you a trip.

Labor is charged based on the square footage of the area. Measure your room. Multiply by install rate. It's that easy.

10% extra product is always ordered to ensure the installer does not run out and has enough for cuts, waste, etc. The person you called was right.

You are wrong. Do the right thing and have your post removed.

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Review
#483011 Review #483011 is a subjective opinion of poster.
Loss
$80
Tags
  • installation rip-offs

Lowes in Cape Coral, Florida - Special Value 15X20 pleated air filer not in stock?

In your ad last week a Special Value Pleated air filers "Now $5.98 was $7.94 pack in 3. 15 X 20 size none in stock and never stocked them, Why? We have several large communities that use this size filters here in Naples FL 34119. These come 3 in a pack and this the best way to purchase your filter and have a supply on hand so that you can change your filters more offten. This will help your heating and air conditioning system. It's always to have suppy on hand. Harold T. Whitlock 3716 Exuma Way Naples, FL
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#227485 Review #227485 is a subjective opinion of poster.

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Lowe's Customer Care (CON8)
P.O. Box 1111
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United States
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