State: Florida City: Hialeah Product: Lowes Customer Care Clear all filters (1 of 467 reviews match)
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2.1
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I will never buy any products from Lowes and i will make sure any of my family member and relatives and friends dont make the same mistake and have to go getting treated this poorly after you spend thousands of dollars . Very poor culture in customer service in this...
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1 comment
Anonymous
#1357220

Why do you think any other big box store would be any different? The manufacturer is responsible for their 1 year warranty, not the retail store.

Extended service plans are provided by another company, who in turn would be responsible for the repairs, again, not the retailer. Why don't you complain about the manufacturer or extended warranty vendor who are responsible for the repairs, rather than the retails store?

Review
#1083133 Review #1083133 is a subjective opinion of poster.
Service
Lowes Customer Care
Reason of review
Warranty issue
Loss
$2900
Preferred solution
Let the company propose a solution

Contact Lowes Customer Service

Mailing Address:
Lowe's Customer Care (CON8)
P.O. Box 1111
North Wilkesboro, North Carolina 28656
United States
Phone:
(800) 445-6937
All Lowes Contacts