State: Florida City: Indian Harbour Beach Product: Lowes Window Installation Clear all filters (1 of 21 reviews match)
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Lowes in Indian Harbour Beach, Florida - Horrible install office

4.0
Details
Installed sales has been a disaster. Ordered one window December 2016. Here it is November and they still have not installed the proper window. To summarize: 1. Delay ordering due to staff vacations, no communication in install office. Months! 2. Window arrived to store but we were never notified. Weeks! 3. Contractor delay installation, never returned phone calls. 4. Installer arrived at dusk and installed window improperly. 5. New installer arrived a month later and laughed at previous contractor work. 6. Month Later new window installed 7. Failed inspection - Not tempered. 8. New window arrived a month later, no one called me and I had to track down installer to setup my own time. 9. New window was not obscured and still NOT tempered. 10. New window arrived and waiting on third installer to call me. NEVER EVER DO BUSINESS WITH INSTALL OFFICE !
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Review
#1124950 Review #1124950 is a subjective opinion of poster.
Service
Lowes Window Installation
Cons
  • Rude staff
  • Never called
  • Claim we did not call when we did
Reason of review
Poor customer service
Loss
$5000
Preferred solution
$5,000

Contact Lowes Customer Service

Mailing Address:
Lowe's Customer Care (CON8)
P.O. Box 1111
North Wilkesboro, North Carolina 28656
United States
Phone:
(800) 445-6937
All Lowes Contacts

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