(6 of 4844 reviews match)
I am having 300 sq feet tiled in my home. my living room and bathroom the tile for the living was 1.69 sq foot and bathroom was 1.49 sq ft . After all there add on and charges it ended being 4200 that I charged on my Lowe’s card . I bought fixer upper house 3 years ago...
- Will never use them again for a remodel job
- Six weeks for installation not expectable
Reason of review
Not done in a timely manner going on six week I have a floor done .
Just stressed out six week is not acceptable Lowe’s got money on time why did I have to wait so long . People just don’t care 4200 dollars is a lot to me . Time is priceless
Lowes in Lakeland, Florida - Supposed to get a rebate and all i get is a denied
The store said I was supposed to get a refund. if this is how you run you rebate system I will never patronize your store again
Lowes in Lakeland, Florida - Terrible Customer Service
I've always preferred Lowe's to their competitors but after this experience never again. I purchased a washer/dryer and setup to have them delivered through their delivery service contractor. The night before they called around 8pm with a delivery time frame between 3-7 for the next day which was kinda weird. I mean talk about last minute. The next evening 630pm no one has showed up or called so I call and they explain the driver is running behind he'll be there by 730pm. Then 830pm rolls around once again no one has showed up or called so I call back a bit frustrated this time and they tell me sorry the driver can't work anymore hours we'll deliver it 2 days from now. Lol at first I thought this must be a joke I've never had customer service this bad. I wasted my Saturday night with my kids waiting around on this delivery, my old washer/dryer is disconnected sitting outside, and my door is off the hinges all to make the delivery easy for them. Then they conveniently wait until the store is closed so I can't call and give them a piece of my mind to tell me sorry we'll deliver it 2 days from now!
Reason of review
Lowes in Lakeland, Florida - Washer Dryer purchase
We purchase a Samsung washer and dryer from Lowes in Lakeland, Florida. We also purchased a five year warranty on each item. The washer begin acting quirky after a year, then dryer went out completely several months later. The tech came out 12/01/17 to service dryer unit. I assume the necessary parts was ordered. It is now 12/27/17 and the dryer is still broken. Telephone Lowes warranty service three times with the latest call on 12/27/17. Lowes state that there is nothing they can do to resolve issue. We have been going to laundry mat and have spent approximately $80.00 dollars in coin. The warranty purchase was a waste of money. We are disappointed and no longer have faith in Lowes ability to provide service after the purchase. Dana
Reason of review
Poor customer service
Lowes Refused Vet ID card without photo.
A few months ago I was told by Lowes that as a veteran, I could receive a discount. I told them I would be happy to provide a copy of my DD214 along with a copy of my drivers license. This was not acceptable. I was then told that I'd have to provide a Veterans ID card which I had never heard of prior. I did some investigation online and found a veterans linked organization that provided such a card. There were two types of cards available one that needed a photo and one that didn't a a lesser price. I purchased the VET ID after submitting the relevant information and received it in about two weeks. My next trip to Lowes I provided the card as they requested. I was refused the discount again because it did not have a photo. It was very humiliating!! I served during the Vietnam War, their refusal was a slap in the face. The Lowes is located in the small town of Bartow, Florida. In my opinion, Lowes dishonors those that serve or that have served. What a disgrace!
Lowes in Lakeland, Florida - Short answer is *** Poor Service.
Store closes at 22:00 New what I wanted. Entered went straight to isle. Pic, walk to check out counter ALL closed. Ask for assistance. Directed to "customer service counter" where three (3x) persons with LOWES "uniforms" fraternizing with obviously someone they knew well (girlfriend, sister, or...???) no attention paid. Started becoming obvious that they did not deem it "the appropriate time to shop". Treated with disdain when finally "helped". Though it best to take my hard earned cash (and it was cash) elsewhere. Left store at 21:02 or give them the benefit of the doubt 21:03. Wife has been complaining about lack of service (if you can call it that) for a while. Took my business to HD where I was astounded that there were actually other customers (imagine that) several in fact, shopping after 21:30 whereas not 15-20 min ago I could have sworn that I was the only one at LOWES. For the record my Zip is 33812 south of Lakeland (city central) FL.
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