State: Florida Product: Lowes Delivery Service Clear all filters (16 of 321 reviews match)
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1.0
Details
My son (in Denver) ordered a Weber grill be delivered for my birthday last Friday ( in Tampa Bay). I called Lowe's and they said delivery vendor would call me. My son called and he said the grill would be delivered today between 12 and 4. It's now midnight. My son...
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2 comments
Anonymous
#1748098

Lesson learned Lowes is pathetic

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Review
#1634563 Review #1634563 is a subjective opinion of poster.
Service
Lowes Delivery Service
Pros
  • I like low
Cons
  • Delivery issues quality recent
Reason of review
Problem with delivery
Loss
$600
Preferred solution
Let the company propose a solution
They schedule a 5 hour window for delivery with no call to narrow the window, I have waited 5 full hours and they are still not here.. How do you pay for a service that fails their customers... I have called several times to be put off again with sorry the driver is...
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3 comments
Anonymous
#1701001

FIGHT BACK AND DON"T LET PEOPLE RIP YOU OFF!

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Review
#1518660 Review #1518660 is a subjective opinion of poster.
Service
Lowes Delivery Service
Reason of review
Problem with delivery
Preferred solution
Let the company propose a solution

Lowes in West Palm Beach, Florida - Not like it used to be

no fridge wed... waited all day.. came 2 days later.. damaged... got auto call saying another to be delivered next day... waited all day... nothing... called store and was told it was on order... out source delivery company is bad bad bad... never agin
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Review
#1447107 Review #1447107 is a subjective opinion of poster.
Service
Lowes Delivery Service
Reason of review
Bad quality
I have never had good luck with Lowes. They promised deliveries and never show. I see personal all over your stores but no one helps. I talk to 7 sales representative and they just point or tell me an aisle number. Even in the aisle they do not assist. Assitant manager...
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3 comments
Anonymous
#1660851

Oh, dang you pulled the widow and military card in one complaint. Oh and old.

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Review
#1437556 Review #1437556 is a subjective opinion of poster.
Service
Lowes Delivery Service
Reason of review
Poor customer service

Lowes in Rockledge, Florida - There delivery

Waited hours for schedule delivery I call them by the time they said they would be there they said it was being loaded 4 hours after they said it would arrive bought 14 days in advance they didn’t call to tell me about delay worst ever
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Review
#1431031 Review #1431031 is a subjective opinion of poster.
Service
Lowes Delivery Service
Lowes gave me an delivery date of 2 Dec.2018 (sunday) They called that sunday wanting to reschedule for Monday 3 Dec. 2018. Well supplies have not been delivered as of the time of this complaint. Now they are asking to deliver on 4 Dec. So I have to push my contractor...
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Review
#1414135 Review #1414135 is a subjective opinion of poster.
Service
Lowes Delivery Service
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution
2.4
Details
While trying to coordinate the delivery of our replacement dryer (first one was broken), we have been struggling with their delivery people. First, they told us it will be there within a time frame so we planned our day around that. They call back during the day to say...
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8 comments
Anonymous
#1573249

Actually, they do have delivery people - hence, the Lowes truck and personnel wearing Lowes uniforms.

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Review
#1371455 Review #1371455 is a subjective opinion of poster.
Service
Lowes Delivery Service
Pros
  • Store manager and customer service at store
Cons
  • Delivery people suck
  • Delivery service and their customer care
  • Delivery service tell you one time and come hours early
Reason of review
Poor customer service
Preferred solution
Investigation into your Delivery Service complaints and create better policies and procedures. Very disappointed in Lowe's for this.
3.0
Details
Honestly go to Home Depot and save yourself the hassle! I made a big purchase of 4 appliances 3 months ago ($3,000 approx). Ever since, I’ve contacted Lowe’s 8 different times about different mistakes that they’ve made to my initial order. Worst of all? I haven’t even...
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5 comments
Anonymous
#1684704

Home Depot, and the appliance deliverer/installer(Temco) they use in California are just as bad or worse. I am in the middle of a NIGHTMARE experience where the Temco installers did not tighten the water supply line to our new dishwasher and our kitchen flooded.

Two weeks later still trying to resolve with Home Depot. I may write my own review of Home Depot /Temco when all is done.

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Review
#1369529 Review #1369529 is a subjective opinion of poster.
Service
Lowes Delivery Service
Reason of review
Order processing issue
1.7
Details
Lowes - Horrendous Customer Experience
I went into the store and purchased a washer and dryer (didn't finance, but 100% purchased). They said the earliest they could deliver it would be a week and a half later. A week after the purchase I received a call saying they no longer had that set available for me....
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2 comments
h.kitchener
#1471908

Not sure why you are so distressed. Lowe's found out they could not supply you with the model you wanted and called when they found out.

They offered you a different set which you refused so the sale was cancelled.

It's nice you got the same model from another retailer, so what is the problem here? Sounds like you just want to complain about something.

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Review
#1243600 Review #1243600 is a subjective opinion of poster.
Service
Lowes Delivery Service
Reason of review
Order processing issue

Contact Lowes Customer Service

Mailing Address:
Lowe's Customer Care (CON8)
P.O. Box 1111
North Wilkesboro, North Carolina 28656
United States
Phone:
(800) 445-6937
All Lowes Contacts
1.0
Details
We ordered almost 4,000 in appliances from our local PCB Lowe’s. They have been paid for for two weeks, almost three. We were told everything was in stock. Well, three weeks later nothing has arrivied. They told me they would make an emergency delivery today. It’s...
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Review
#1173127 Review #1173127 is a subjective opinion of poster.
Service
Lowes Delivery Service
Cons
  • Customer service
Reason of review
Problem with delivery
Preferred solution
Let the company propose a solution