State: Florida Product: Lowes Flooring Installation Clear all filters (4 of 60 reviews match)
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Lowes - Laminate flooring installed without moisture barrier TWICE
Lowes - Laminate flooring installed without moisture barrier TWICE

Update by user Jul 13, 2018

46 days, still in motel, still unable to return to my home and have access to any of my personal items. No refunds for any receipts I have turned in.

My credit card is max out. I am having to choose between eating or putting gas in my car so I can travel back and forth...

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5 comments
IntentPolarBear700
#1499540

The floor installer for Lowes is Keller interiors out of Orlando Fl. BEWARE!!!

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Review
#1279603 Review #1279603 is a subjective opinion of poster.
Service
Lowes Flooring Installation
Reason of review
Bad quality
Resolved
4.3
Details

Update by user Jul 07, 2017

Once the customer service group was contacted, they immediately contacted the local store. I was contacted, the same day by Kaitlyn, and she was able to speak with the Lowe's credit card servicer and was able to adjust my terms to the 0% for 18months. This was my...

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Review
#1069322 Review #1069322 is a subjective opinion of poster.
Service
Lowes Flooring Installation
Pros
  • Floors themselves look great
  • Sales associates in the store
Cons
  • I have not recvd the 0 percent financing for 18 mos
  • That the leveling was not incl in the estimate
  • No communication
Reason of review
Financing
Preferred solution
Price reduction
Resolved
Friday, March 24th, Lowes came out to estimate foor tile to be installed in kitchen. Here's where things went wrong: #1 went to pick out tile/materials on Saturday, March 25th. Was told couldn't until the estimate came in, and that be on Monday, March 27th  #2 Monday...
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Review
#1036803 Review #1036803 is a subjective opinion of poster.
Service
Lowes Flooring Installation
Reason of review
Order processing issue
Lowe's refuses to install a particular flooring in my home. I asked if they had an installer I could call. "Sorry against policy". Feel like they just left me hanging. Called Home Depot. No problem. Guess who I'm buying my flooring from. I don't understand why Lowe's...
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1 comment
Anonymous
#1177876

Too bad you did not use more of those words to go into detail but WHT you are trying to describe. Just because you know and went through it, doesn't mean random peons like myself understand most of it..what's promotional? ?

Review
#864848 Review #864848 is a subjective opinion of poster.
Service
Lowes Flooring Installation
Reason of review
Order processing issue

Contact Lowes Customer Service

Mailing Address:
Lowe's Customer Care (CON8)
P.O. Box 1111
North Wilkesboro, North Carolina 28656
United States
Phone:
(800) 445-6937
All Lowes Contacts