State: Florida Product: Lowes Installation Clear all filters (19 of 215 reviews match)
filters
State:
City:
Show
Product:

Lowes in Clearwater, Florida - BAIT AND SWITCH

1.0
Details
December 23, 2018 Lowes Manager Adam brought a set to my home, he then proceeded to install it incorrectly. Then they sent someone out he installed the dryer, that installation failed fire marshall inspection. I was promised my money back. Six months later I have 52 phone calls and emails from Lowes. They owe me $1,100. $300. Plus rebate cards. They have done nothing except put me off. To sum this up, I have a washer and dryer in my home I never chose, don't want and can't use because the dryer is a fire hazzard. Flirida Attorney will get a file report first thing Monday morning. Joanne Brady
View full review
Review
#1577691 Review #1577691 is a subjective opinion of poster.
Service
Lowes Installation
Cons
  • Communication between sales and delivery company
  • Dont care about you once they have your money
  • There are other home improvement stores to go to
Reason of review
Lowes is crazy, I have A W&D in my home I didn't choose and can't use. I start the process Monday Morning with the Florida Attorney General, then on to the Court House to file on a Company and individual level.
Loss
$10
Preferred solution
GET IT DONE! SIX MONTHS IS CRAZY
Tags
  • Worst Experience I Ever Had

Lowes in Pompano Beach, Florida - Carpet Purchase and Installation

5.0
Details
I purchased StainMaster carpet from Lowe's. They use Keller Interiors for the installation. I am TOTALLY PLEASED with the carpet and the installation. DON'T BELIEVE ALL THE NAY SAYERS! The job was flawless and perfect in every way. I could not be more pleased!
View full review
Review
#1577576 Review #1577576 is a subjective opinion of poster.
Service
Lowes Installation
Reason of review
Exactly as described/ advertised
Tags
  • Great Experience In Every Way
Lowes - Vanity & Bathroom Remodel
I wrote a review on the primary Lowes website, but it was never posted. The project ran two weeks over schedule. After the demolition, it was 17 days before the next workman came out. Workmen show up one day unannounced. On another day, they were expected and never...
View full review
Review
#1417434 Review #1417434 is a subjective opinion of poster.
Service
Lowes Installation
Reason of review
Bad quality
Preferred solution
Bring the shutoff valve up to code.

Lowes Installation Review

1.0
Details
Do not use Lowes for contracting services. They use horrible subs, do Not respect personal property, charge you upfront, and have a forced arbitration clause to avoid accountability. Please beware and use others.
View full review
Review
#798731 Review #798731 is a subjective opinion of poster.
Service
Lowes Installation
Reason of review
Poor customer service
Resolved
1.0
Details

Update by user Feb 20, 2016

Lowe's has contacted me on this and I cannot say enough about the excellent service I received. They reviewed the facts of my complaint and honored their price match just has they promised. Also, they contacted me often to be certain the item was delivered in a timely...

View full review
Review
#783359 Review #783359 is a subjective opinion of poster.
Service
Lowes Installation
Cons
  • Customer service from assist manager
  • Unwillingness to offer assistance
Reason of review
Poor customer service
Tags
  • Not Guaranteed Price Match

Lowes in Jupiter, Florida - Armstrong laminate installation

4.8
Details
Lower did a wonderful job; the laminate looks beautiful and its been years since I had it installed and still holding as good as the first day that was installed. I recommend Armstrong laminate and lower flooring as they did great. I don't know why armstrong did away with laminate and now Bruce is fading out. I just tried buying prego laminate and the laminate is not as strong as armstrong. I returned as I was not convinced with that product. But I do believe that Lowes does a great job with installation of flooring. Great experience.
View full review
Review
#779853 Review #779853 is a subjective opinion of poster.
Service
Lowes Installation
Pros
  • Product
Reason of review
happy for all the above named reasons.
I went into the Lowes store at Airport Pulling Road, Naples, Florida looking for Vinyl Flooring. I stood in the aisle for 20 minutes and sitting 10 feet from me was an Associate, sitting on his lazy *** and never offered to help me. I wondered to the back to look at...
View full review
1 comment
Anonymous
#1086857

Did you wonder or wander to the back of the store??

Review
#761799 Review #761799 is a subjective opinion of poster.
Service
Lowes Installation
Reason of review
Poor customer service
I can see why they are in big trouble. After two blotched Installation jobs from a store in Estero, Florida, they should be out of business. A *** company that hires enept contractors, does sloppy work, destroys your home, refuses to refund your money should be out of...
View full review
2 comments
Anonymous
#1078932

That's why it is always best to hire your own contractor. That way you can check references and deal directly with the contractor rather than going through a 3rd party.

View more comments
Review
#751504 Review #751504 is a subjective opinion of poster.
Service
Lowes Installation
Reason of review
Bad quality
1.6
Details
Lowes - Installation Review from Miami, Florida
The worst service in my whole life I'm still waiting for the installer to install my door Was removed by his assistant it is 400 promised to be here at 9 I changed my mind I don't remodel my kitchen with these people It was a complete frustration since begginer and...
View full review
1 comment
Anonymous
#998098

Nightmare started in October of 2014 and now June 2015 and waiting for 2 doors to be reinstalled which was totally unacceptable according to them..Did not measure door jam first time!!! But shoved them in anyway..Gaps all in doors and hubby had to put paper this winter to prevent cold air from coming in !

Installers are dumbest Ive ever seen..Imagine a big company like Lowes Home Improvement hiring such impotent people!!

They have been out twice with wrong door, not enough doors, can't they read an invoice?? Today, they called and truck broke down...nightmare continues!!!

Review
#650745 Review #650745 is a subjective opinion of poster.
Service
Lowes Installation
Reason of review
Poor customer service

Contact Lowes Customer Service

Mailing Address:
Lowe's Customer Care (CON8)
P.O. Box 1111
North Wilkesboro, North Carolina 28656
United States
Phone:
(800) 445-6937
All Lowes Contacts

Lowes in Zephyrhills, Florida - Lousy scheduling and poor communication

3.3
Details
I ordered a $2000 gas stove from Lowe's. When it arrived, they called to schedule installation. A day prior to the scheduled date, a driver called to deliver the stove which I stored in the garage. On the scheduled date, the installer arrived and told me that there was no conversion kit so he could not do the installation. I had the stove returned to the store and the driver who came to pick it up borrowed our dolly to move the stove because he did not have one. Unable to find the stove at any other store, I returned to Lowe's and found my stove on the showroom floor. I purchased it and was told the charge included delivery, installation, and haul off of my old stove, as well as a conversion kit. A date/time range was scheduled and, true to form, the drive shows up 8 hours before time. I again accepted the stove and called the store to confirm the installation time and was told that no installation was scheduled. I later discovered that there is no conversion kit, as promised. I've been told that I have to return to the store to sign a contract for installation before it can be scheduled. I'm between a rock and a hard place. This is the only model of stove that I want and the only supplier. I don't understand why they cannot clearly communicate that the delivery is separate from the installation and provide accurate times for both. I'll not purchase any other appliances from Lowe's.
View full review
Review
#635437 Review #635437 is a subjective opinion of poster.
Service
Lowes Installation
Cons
  • Misinformation from employees
Reason of review
Scheduling and delivery
Loss
$1400
Preferred solution
Deliver product or service ordered