State: Florida Product: Lowes Rebate Clear all filters (6 of 82 reviews match)
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Update by user Oct 24

I had to call FTC and make a claim. Then when I contacted Lowes to tell them what I did, I received a very unfriendly email back with more BS.

Then in 2 days my rebate was completed (amazing).

But then it took them 2 more weeks to get it to me. If anyone has the same...

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5 comments
Anonymous
#1759637

You can file a complaint with the FTC at www.ftc.gov/complaint. If you do a search you will find that the FTC has fined companies for not paying or paying rebates late. also file a complaint with your states attorney general

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Review
#1661837 Review #1661837 is a subjective opinion of poster.
Service
Lowes Rebate
Cons
  • Everything customer relates
Reason of review
Not as described/ advertised
Loss
$326
Preferred solution
Let the company propose a solution
Tags
  • Lowe s Fails Customer

Lowes in Cantonment, Florida - Rebate Expired

3.7
Details
I purchased just under $800.00 worth of paint from Lowe's because of the rebate. There were other paint stores having sales, but the rebate was the better deal percentage-wise on the purchase. I went online to get my rebate, only to find out the rebate had expired before I could redeem it. 30 days is not long enough to claim a rebate, when most organizations provide 90 days. Next time, I'll buy elsewhere to get a direct discount, even if is less than what is offered at Lowe's.
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2 comments
Anonymous
#1751873

Why isn't 30 days long enough to claim a rebate? If you hadn't bothered to claim it within 30 days you would probably have forgotten about it after 90 days and still complained. Not their fault you are a procrastinator and couldn't file your rebate in a timely manner.

Anonymous
#1752417
@Anonymous

I guess you didn't read my comments...I filed it 2 days after purchase. Have a great day

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Review
#1660890 Review #1660890 is a subjective opinion of poster.
Service
Lowes Rebate
Reason of review
Bad quality

Lowes in Orange Park, Florida - Rebate

Why was my rebate denied. I bought paint with my daughter and a friend and they both got their rebate and I didn’t.
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2 comments
Anonymous
#1702650

Why are you asking this question on a public forum rather than asking someone at Lowes? When they denied your rebate they must have given you a reason why. What was it?

Anonymous
#1752533
@Anonymous

really?

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Review
#1559680 Review #1559680 is a subjective opinion of poster.
Service
Lowes Rebate
Reason of review
Order processing issue

Lowes in Lakeland, Florida - Supposed to get a rebate and all i get is a denied

The store said I was supposed to get a refund. if this is how you run you rebate system I will never patronize your store again
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2 comments
Anonymous
#1697913

Lied to by CSRs about when to receive rebate. The mylowes app says rebate sent, email says in process.

Supervisor said 2-3 weeks.

Absolutely no help at all! Furious at being misled!

Anonymous
#1696941

You don't include much for details in your complaint. What did you buy and what was the rebate supposed to be?

Many of their rebates have a number of exclusions. Did you take time to carefully read the rebate form before making your purchase?

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Review
#1550863 Review #1550863 is a subjective opinion of poster.
Service
Lowes Rebate

$5.00 conjob by Lowes and Everready

I never write reviews, and this one may seem petty as it involves a small amount, but it seems to signify the problem sometimes. Big companies stealing small amounts from millions of people. We forget that counting to a million (or billion) starts with 1. A package of Eveready batteries has a bold $5.00 rebate sticker attached. When you get home and submit for the Lowes rebate it's rejected as not meeting the $15 minimum expenditure. The batteries are priced at 14.99 before tax. BTW, at Home Depot, where I bought batteries to replace the ones I returned to Lowes the same battery package is priced at 15.38. All I can think and say is shame on Lowes. Going forward it's Home Depot and Duracell Coppertops for me. I'm not looking for any Lowes contact, just wanted others to beware and be informed shoppers.
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2 comments
Anonymous
#1669767

I guess it pays to read the terms of the rebate before you submit it. If the rebate says you get a $5 rebate on a purchase of $15 or more, I'd make sure I had purchased $15 worth or batteries even if it meant purchasing another battery. Sorry, but $14.99 is less than $15 and doesn't meet the requirements.

Anonymous
#1670280
@Anonymous

You miss the point. At purchase there is no indication of the $15 requirement.

That's the issue. Con marketing.

From your comment, perhaps you think that's ok. I returned the batteries rather than give my money to entities that practice such deceptive advertising.

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Review
#1508601 Review #1508601 is a subjective opinion of poster.
Service
Lowes Rebate
Reason of review
Pricing issue
Loss
$5
Preferred solution
nothing

Lowes in Titusville, Florida - Misleading Battery Rebate

2.4
Details
1.) I purchased Energizer batteries for $15.14 since there was a five dollar rebate displayed in the packaging. Coupon reads as follows: "Get a $5 Lowes gift card by mail with your $15 Energizer battery purchase". That is all you can see from the packaging view. Once you buy the batteries and open the packaging, they tell you that this offer is before taxes. Had I known this purchase did not qualify, I would not have made it. Slippery come-on rebate advertising! 2.) Even if the purchase was $15 dollars before taxes, there is no department number on the register receipt which means a wait for customer service to issue one for you. They make a rebate hard to process on line for batteries. I noticed a lot of unhappy customer reviews for Lowes. I will not purchase an item just for a Lowes rebate again.
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Review
#1148128 Review #1148128 is a subjective opinion of poster.
Service
Lowes Rebate
Cons
  • See coment
Reason of review
Pricing issue
Preferred solution
Full refund

Contact Lowes Customer Service

Mailing Address:
Lowe's Customer Care (CON8)
P.O. Box 1111
North Wilkesboro, North Carolina 28656
United States
Phone:
(800) 445-6937
All Lowes Contacts

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