(5 of 114 reviews match)
Lowes in Naples, Florida - Forgong my husbands signure to a repair warrenty order.
I brought a generator in because I was told that starter cable was under warranty and covered. When I picked it up I was charged for a new carburetor that I didn't authorize. The generator only had 1.1 hrs. on it . I also discovered that someone had signed my husband's name to the repair order. I have the original order with no signature on it. After a long process with the service dept. I managed get a reduction on the parts, but was told that I would have had to pay for the labor any how. So I put the 58+ dollars on my Lowe's credit card, of which I will be returning to you and will no longer use Lowe's, I will drive the extra 12 miles to Home Dept. Marsha Dickenson 230 Islamorada Lane Naples, FL. 34114
- Practice of extorting extra fees
Reason of review
poor honorable practices
Lowes - Warranty Review
I had an issue with a Samsung Dishwasher that I purchased from Lowes. I had 2 service calls under warranty then 3 months after the warranty expired I began having the same issues. I contacted Samsung who offer to do nothing. I contacted Lowes and was told the warranty had expired. I was very upset and emailed Lowes. They responded and gave me full store credit towards another dishwasher and installed it for me at no charge. I had to agree to purchased extended warranty on new dishwasher. I am now a lowes customer for life!
Reason of review
Lowes Refuses To Honor Extended Warranty!
I bought an extended 5 year warranty for our front loading washer only to have them tell me they are refusing to honor it due to where they put the serial number sticker. They put it on the inside of the washer where it was wet and rubbed by the door over and over and because they can't read the numbers, they refuse to fix it! Our of several stickers on this machine, this is the only sticker that is so worn you cannot read it! We have only had the washer for coming up on 3 years. I will never buy from Lowes again due to their unethical business practices!
I purchased a mower from Lowes at the beginning of the summer and after 5 or 6 uses it failed. We took very good care of the new mower but after only 3 uses the self propelled feature stopped working. The next time we cut it was very difficult to crank and finally it...
Lowes in Tampa, Florida - Loweâ€™s is cheating on the extended warranty
Lowe's Store is cheating on the extended warranty to the customers is not worth the paper it is written on, I porches a lawn mower and a 3 years Extended warranty in Lowe's store after two years of use my machine stop working I check the basics on my mower before contact Lowe's extended warranty and after more than a hour with the customer's service I ending with nothing to solve my problem they say they could not find any records under the my name or recipe. Do not buy warranty with this company is not worth it.
Thank You for Your Reply!
Thank You for Your Reply! We are processing your message.
Thank You for Your Submission
Your comment is successfully posted.
Do you have something to say about Lowes? What happened? What can we help you with?