State: Florida Product: Lowes Warranty Clear all filters (5 of 114 reviews match)
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Lowes in Naples, Florida - Forgong my husbands signure to a repair warrenty order.

I brought a generator in because I was told that starter cable was under warranty and covered. When I picked it up I was charged for a new carburetor that I didn't authorize. The generator only had 1.1 hrs. on it . I also discovered that someone had signed my husband's name to the repair order. I have the original order with no signature on it. After a long process with the service dept. I managed get a reduction on the parts, but was told that I would have had to pay for the labor any how. So I put the 58+ dollars on my Lowe's credit card, of which I will be returning to you and will no longer use Lowe's, I will drive the extra 12 miles to Home Dept. Marsha Dickenson 230 Islamorada Lane Naples, FL. 34114
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Review
#735556 Review #735556 is a subjective opinion of poster.
Product
Lowes Warranty
Cons
  • Practice of extorting extra fees
Reason of review
poor honorable practices
Loss
$58
Preferred solution
Full refund

Lowes - Warranty Review

I had an issue with a Samsung Dishwasher that I purchased from Lowes. I had 2 service calls under warranty then 3 months after the warranty expired I began having the same issues. I contacted Samsung who offer to do nothing. I contacted Lowes and was told the warranty had expired. I was very upset and emailed Lowes. They responded and gave me full store credit towards another dishwasher and installed it for me at no charge. I had to agree to purchased extended warranty on new dishwasher. I am now a lowes customer for life!
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1 comment
Anonymous
#965177

Don't be so quick to "sing their praises"...its a sucker's lament! watch 'em like a hawk in all things, and in all departments !!?!? To be for-warned is to be fore-armed !

Review
#614057 Review #614057 is a subjective opinion of poster.
Product
Lowes Warranty
Reason of review
Warranty issue

Lowes Refuses To Honor Extended Warranty!

I bought an extended 5 year warranty for our front loading washer only to have them tell me they are refusing to honor it due to where they put the serial number sticker. They put it on the inside of the washer where it was wet and rubbed by the door over and over and because they can't read the numbers, they refuse to fix it! Our of several stickers on this machine, this is the only sticker that is so worn you cannot read it! We have only had the washer for coming up on 3 years. I will never buy from Lowes again due to their unethical business practices!
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1 comment
Anonymous
#699354

Lowes did not put the serial number sticker there, the manufacturer did. Also, extended warranties are a waste of money.

These extended warranties are not backed by Lowes, but an outside company. If you want to blame anyone, blame the manufacturer and yourself.

Review
#439064 Review #439064 is a subjective opinion of poster.
Product
Lowes Warranty
Loss
$700
Tags
  • lowes extended warranty
I purchased a mower from Lowes at the beginning of the summer and after 5 or 6 uses it failed. We took very good care of the new mower but after only 3 uses the self propelled feature stopped working. The next time we cut it was very difficult to crank and finally it...
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5 comments
Anonymous
#877892

I purchased two Bolen's lawn mower from Lowe's with in six months or less they both manfuntion. Then I got the run around from the manufacturer.

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Review
#343914 Review #343914 is a subjective opinion of poster.
Product
Lowes Warranty

Lowes in Tampa, Florida - Lowe’s is cheating on the extended warranty

Lowe's Store is cheating on the extended warranty to the customers is not worth the paper it is written on, I porches a lawn mower and a 3 years Extended warranty in Lowe's store after two years of use my machine stop working I check the basics on my mower before contact Lowe's extended warranty and after more than a hour with the customer's service I ending with nothing to solve my problem they say they could not find any records under the my name or recipe. Do not buy warranty with this company is not worth it.
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1 comment
Honest4Sure
#556131

Congratulations! Your lawn mower has a 2-year warranty and you purchased year 3!

Brilliant! Motors last 10 years. Compounding matters is that the company you purchased the plan with no longer does Lowes plans - so customer support would be exceedingly tough.

Good luck. Next time, stop listening to retail clerks.

Review
#339354 Review #339354 is a subjective opinion of poster.
Product
Lowes Warranty
Loss
$300

Contact Lowes Customer Service

Mailing Address:
Lowe's Customer Care (CON8)
P.O. Box 1111
North Wilkesboro, North Carolina 28656
United States
Phone:
(800) 445-6937
All Lowes Contacts

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