State: Florida City: Miami Clear all filters (11 of 4784 reviews match)
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2.5
Details
Although the people are nice the leadership is terrible. The garden shop looks like a refuge for plants. when I talked to the manager of the Garden Center he was nice, but it was obvious the place was run down. I also went to Buy a Christmas Tree. There was only 5 or 6...
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1 comment
GranularCommonBuzzard723
#1606502

I hope that Lowes can find leaders for the Homestead store that can correct the poor condition of the store

Review
#1413597 Review #1413597 is a subjective opinion of poster.
Pros
  • Lowes stores
Cons
  • Service
2.2
Details
An electric dryer was promised for delivery on a Friday. I was even told it was on the truck for delivery by 8pm. Saturday I was told it was on the truck but an accident was delaying it. Saturday night I was called by the delivery company and told it would be here...
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Review
#908685 Review #908685 is a subjective opinion of poster.
Cons
  • Being lied to repeatedly
Reason of review
being lied to.
Preferred solution
Let the company propose a solution

Lumber Review

1.0
Details
Hi Went to lowes, Poinciana, bought lumber and requested help cutting it. The staffer was very rude and not professional the least to say. Talked to a manger who did not seem to care either and decided to bring my business to HOME DEPOT.
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Review
#727304 Review #727304 is a subjective opinion of poster.
Reason of review
Poor customer service
i called customer service department and waited over 50 minutes going from caller # 26 and going down to your are next in the que, to then getting a recording that I was # 6 and would be attended in 30 minutes. Lowes need to get a better customer service department.At...
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1 comment
Anonymous
#1009105

One of the things I enjoy the most when I work the customer service counter is putting an ignorant customer on hold. When it rings back I just send them to random departments, until I finally hang up on them once and for all!!! :):):p

Review
#663767 Review #663767 is a subjective opinion of poster.
Cons
  • Customer service received
  • Poor customer service
Reason of review
Damaged or defective
Loss
$40
Preferred solution
Deliver product or service ordered
1.6
Details
Lowes - Installation Review from Miami, Florida
The worst service in my whole life I'm still waiting for the installer to install my door Was removed by his assistant it is 400 promised to be here at 9 I changed my mind I don't remodel my kitchen with these people It was a complete frustration since begginer and...
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1 comment
Anonymous
#998098

Nightmare started in October of 2014 and now June 2015 and waiting for 2 doors to be reinstalled which was totally unacceptable according to them..Did not measure door jam first time!!! But shoved them in anyway..Gaps all in doors and hubby had to put paper this winter to prevent cold air from coming in !

Installers are dumbest Ive ever seen..Imagine a big company like Lowes Home Improvement hiring such impotent people!!

They have been out twice with wrong door, not enough doors, can't they read an invoice?? Today, they called and truck broke down...nightmare continues!!!

Review
#650745 Review #650745 is a subjective opinion of poster.
Reason of review
Poor customer service

Lowes - Department Review from Miami, Florida

2.0
Details
Went in to purchase some Valspar paint at the store in Miami Gardens after learning they were running a promotion, for a weekend project in my home, waited in the paint department for over 20 before someone finally showed, this particular young lady seemed extremely unmotivated to help me and almost seemed bodered to have to answer any of my questions. This, unfortunately has not been my first unpleasant experience in this store, I wanted to give Lowe's a chance since Home Depots customer service can be a hit or miss but unfortunately I will not be shopping there again.
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Review
#619078 Review #619078 is a subjective opinion of poster.
Reason of review
Poor customer service

Employee Review

Campbellsville Kentucky lowes. There is a guy that works in lights, he is disgusting his overall appearance when he smiles is rotted teeth he has been the manager of 89 lumber And he is the manager of the lights at Lowes in Campbellsville. I being a former manager finds this trouble some. His son is trouble lives by me I am a home owner never going back to Lowes my bill is paid Home Depot here I come. Greg Ramsey
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Review
#509964 Review #509964 is a subjective opinion of poster.

Order Pickup Review

Had an order to pickup, they called me said my order was in, arrived at 8am at service desk, 830 and the still haven't found my order. Typical experience at the corinth ms store
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Review
#498307 Review #498307 is a subjective opinion of poster.
On Friday at 18:00 or around so, a customer walks into lowes directly to the hoses department. Immediately after a customer representative approaches (Sara) asking me if I needed to locate an Item. (Senator L. was around) After a few minutes and well after looking at...
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6 comments
Anonymous
#532114

With that many customer service reps available, you surely were not at a Lowes store. Perhaps they were following you because you had a "kick me" sign on your back.

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Review
#339950 Review #339950 is a subjective opinion of poster.

Contact Lowes Customer Service

Mailing Address:
Lowe's Customer Care (CON8)
P.O. Box 1111
North Wilkesboro, North Carolina 28656
United States
Phone:
(800) 445-6937
All Lowes Contacts

Latest Question

Lowes Questions
Lowe,s cut my credit limit from $12,500 down to $1,000.00 for no legitimate reason. I've had this account for years and charged large amounts which were paid off ahead of time. I only owed them less than $1,000 and was paying them more than the minimum payment. ...
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11 comments
Anonymous
#1481097

Just happened to me. Started with $8700 limit, purchased stuff for the house, paid them off, then my limit went down to $900!!!

Still kept business with them, purchased some more stuff, then paid them off again and today I see my limit went down to $110.

So what I did was call customer service, paid my balance and closed my acct. Told them I rather deal with Home Depot for now on.

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Review
#188308 Review #188308 is a subjective opinion of poster.