State: Florida City: Naples Clear all filters (10 of 4762 reviews match)
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2.4
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Lowes - Missrepresented price of a store product - Rude and Disrespectful approach of store management
Lowes - Missrepresented price of a store product - Rude and Disrespectful approach of store management
Lowes - Missrepresented price of a store product - Rude and Disrespectful approach of store management
Lowes - Missrepresented price of a store product - Rude and Disrespectful approach of store management
Lowes - Missrepresented price of a store product - Rude and Disrespectful approach of store management
Lowes - Missrepresented price of a store product - Rude and Disrespectful approach of store management
Lowes - Missrepresented price of a store product - Rude and Disrespectful approach of store management
I reciently encountered a sistuation I never had before! My history includes over 30 years in sales and reciently served as a CAT Petroleum Engine National Major Account Rep. A couple of tid-bits of our philosophy was to serve our customers with high qualty and...
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2 comments
Anonymous
#1720273

The thing about President Trump is that you don't have to be a racist do decipher Dog Whistle politics. "The Donald" is so blatantly racist that any fool can see what he is and what he is trying to say. I am sure that he will win by a landslide in the next election, the Religious Right is a very powerful voting force.

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Review
#1555308 Review #1555308 is a subjective opinion of poster.
Cons
  • Missrepresentation of an advertised product
Reason of review
Poor customer service
Resolved
5.0
Details

Update by user Feb 08

Lowe’s gave us a 25% refund

Original review posted by user Jan 09

This is an update on my six month journey through *** with Lowe’s and Baker Roofing Company based out of Bonita Springs, Fl. Long story short. It took six months to get a new roof put on my house. The new roof was patched and repaired more...
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2 comments
Anonymous
#1663484

Baker Roofing is a sorry *** company. Called about new roof leaking, wall and ceiling ruined.

No damn response yet.

Called weeks ago. Should go out of business.

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Review
#1444569 Review #1444569 is a subjective opinion of poster.
3.7
Details
To Whom It May Concern: I was in your Lowes store #2261 on Saturday October 13, 2018 at 18:38 and had a conflict with one of your customer service Personnel on that date. I needed to have my credit card looked up which Elle did for me. She proceeded to ring up my...
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4 comments
Anonymous
#1658284

You ever touch me, I will floor you. You don't understand the harrassment we have to deal with.

I don't want your dirty hands on me. Nasty!

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Review
#1381067 Review #1381067 is a subjective opinion of poster.
Cons
  • Manner of checkout service provided
Reason of review
Poor customer service
Preferred solution
This employee does not value being a Lowe's employee
Tags
  • Poor Customer Care
Featured
1.0
Details
Lowes - Baker Roofing Inc.
Lowes - Baker Roofing Inc.
Lowes - Baker Roofing Inc.
Lowes - Baker Roofing Inc.
Wilson Ellis out of Estero, Fl Baker Roofing Inc. Worst roofing job in my neighborhood. After the hurricane, we couldn’t get a local roofing company. Went through Lowe’s figuring they would vet the roofing company. 3 months later and we have a roof that was installed...
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Review
#1342777 Review #1342777 is a subjective opinion of poster.
Reason of review
Bad quality
3.0
Details
The Lowe's in east naples is terrible to work with. Had to pay $3500.00 up front then they dropped the ball. Screwed up the permit application , had a contractor not show up. Lied about left over material and did not want to credit for fence they picked up. Lisa the...
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1 comment
Anonymous
#1526925

Lowes special installation department in Oakland Park, FL is the worse and has the most disorganized unprofessional, unprincipled people I have ever dealt with. I should have trusted my intuition and let Home Depot install my fence. Now I have to take my case to court to sue Lowes for faulty material and poor workmanship and in summation, a very foul installation, overpriced and theft of my purchased residual material from the installation.

Review
#1279853 Review #1279853 is a subjective opinion of poster.
Pros
  • Salesman
Cons
  • Project manager lisa
Reason of review
Order processing issue
Loss
$250
Preferred solution
Let the company propose a solution
3.0
Details
I bought and paid in advance over $33,000 to replace my doors and windows at the end of July 2015. As of now (Jan 2016) I still don't have the project done. From measuring incorrectly, to sending damaged product the list of excuses continues. The guy who sold the...
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2 comments
Anonymous
#1096407

Good luck convincing lowes to do the right thing, lowes could care less so long as they get paid.

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Review
#764052 Review #764052 is a subjective opinion of poster.
Cons
  • Lack of responsibility
  • Delivery
Reason of review
Poor customer service
Loss
$34000
Preferred solution
Let the company propose a solution
Tags
  • Doors
  • Hurricane Windows

Lowes in Naples, Florida - Forgong my husbands signure to a repair warrenty order.

I brought a generator in because I was told that starter cable was under warranty and covered. When I picked it up I was charged for a new carburetor that I didn't authorize. The generator only had 1.1 hrs. on it . I also discovered that someone had signed my husband's name to the repair order. I have the original order with no signature on it. After a long process with the service dept. I managed get a reduction on the parts, but was told that I would have had to pay for the labor any how. So I put the 58+ dollars on my Lowe's credit card, of which I will be returning to you and will no longer use Lowe's, I will drive the extra 12 miles to Home Dept. Marsha Dickenson 230 Islamorada Lane Naples, FL. 34114
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Review
#735556 Review #735556 is a subjective opinion of poster.
Cons
  • Practice of extorting extra fees
Reason of review
poor honorable practices
Loss
$58
Preferred solution
Full refund
I bought a new refrigerator from Lowes and Expo came out the next day to deliver it. 3 men from expo went to hook up the ice maker without turning the water off first. Once disconnected water starting spraying all over my kitchen walls and flooding the floor. All the...
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Review
#686065 Review #686065 is a subjective opinion of poster.
Reason of review
Poor customer service
The fence is still not complete, even with all my attempts to work with management at Lowes, the subcontractor they hired- Coastal Deck and Fencing, and the contractor they hired for the permit- Peter Anthony Cafaro located in Orlando, FL. Inability to complete this...
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Review
#523989 Review #523989 is a subjective opinion of poster.
Reason of review
Problem with delivery
Loss
$7249
Preferred solution
Full refund
Tags
  • Fence from Lowes
  • COASTAL DECKS AND FENCING

Contact Lowes Customer Service

Mailing Address:
Lowe's Customer Care (CON8)
P.O. Box 1111
North Wilkesboro, North Carolina 28656
United States
Phone:
(800) 445-6937
All Lowes Contacts

Latest Question

Lowes Questions
We purchased a custom vanity and counter top for our bathroom. We included Lowe's installation in the purchase. The contracted company came out to measure and access and said install would be easy. We then learned that Lowes would not install the unit we ordered from...
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3 comments
Anonymous
#398658

Did they give you a reason for not installing it. Lowes wouldn't and can't just back out.

At my store, we bend over backwards even on things that are not our fault to resolve for the customer. There has to be a reason.

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Review
#279641 Review #279641 is a subjective opinion of poster.
Loss
$2