State: Florida City: Orlando Product: Lowes Customer Care Clear all filters (5 of 450 reviews match)
filters
State:
City:
Product:
1.3
Details
In early May I purchased vinyl plank flooring from Lowe’s. It was a top of the line product. I installed it with a friend. I have installed before with no problems and he had installed similar flooring several times. A week and a half later, some of the planks began...
View full review
3 comments
Anonymous
#1724526

Lowe's didn't manufacture the product so they are not liable for it in any way. The days when locally owned retailers stood behind the products they sold are LONG gone! Thanks...

Review
#1606630 Review #1606630 is a subjective opinion of poster.
Service
Lowes Customer Care
Pros
  • Product and price
Cons
  • Lack of customer service
Reason of review
Poor customer service
Loss
$1500
Preferred solution
Full refund
1.0
Details
Went to my local store (At which I have spent THOUSANDS)seeking a rooftop vent cap.On the website it states the isle and bay however it states BW - 18 - How is the consumer supposed to know what BW means? I asked employees and no one knew - for 45 minutes + I was...
View full review
Review
#1207289 Review #1207289 is a subjective opinion of poster.
Service
Lowes Customer Care
Cons
  • Inept
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution

Lowes - Customer Care Review from Orlando, Florida

Lowes, Springhill, FL US 19. Brenda the check out at register 10, was so rude!! First when asked if her register was open, she pointed us to use register 9. I did, but my girlfriend had a separate order, so she asked if she was working? She said rudely... "Well if you are paying separately"! Seriously, why would she asked, if she wasn't ? Then the fan my friend was buying, Brenda argued about the price, that we thought it was. It was on a end cap shelf with apparently some other higher priced fans. (My friends picked a higher priced fam to buy, not knowing it was). Just one price hung in the middle of that shelf. (Which the store should NOT do in the first place). She said, "Well I can see the fan, from here, I know how much"! Sarcasm!! She was just full of meanness!
View full review
Review
#952007 Review #952007 is a subjective opinion of poster.
Service
Lowes Customer Care
Reason of review
Poor customer service
For 45 minutes I couldn't get anyone to help me find a light bulb, then this nasty attitude young women comes from paints and says that the light specialist was at lunch and asked me for the brand of the light, I didn't know the brand but she kept looking for about 2...
View full review
1 comment
Anonymous
#1214273

Rather than spending 45 minutes looking for someone to help you find a light bulb why didn't you spend your time looking at the light bulbs they had in stock? I doubt it would...

Review
#920311 Review #920311 is a subjective opinion of poster.
Service
Lowes Customer Care
Reason of review
Poor customer service

Lowes Customer Care Review

I Can"t say customer service was bad because we never found anyone to help us . We will stick with Home Depot they have always had someone for each department
View full review
Review
#881096 Review #881096 is a subjective opinion of poster.
Service
Lowes Customer Care
Reason of review
Poor customer service

Contact Lowes Customer Service

Mailing Address:
Lowe's Customer Care (CON8)
P.O. Box 1111
North Wilkesboro, North Carolina 28656
United States
Phone:
(800) 445-6937
All Lowes Contacts