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Lowes in Clearwater, Florida - BAIT AND SWITCH

1.0
Details
December 23, 2018 Lowes Manager Adam brought a set to my home, he then proceeded to install it incorrectly. Then they sent someone out he installed the dryer, that installation failed fire marshall inspection. I was promised my money back. Six months later I have 52 phone calls and emails from Lowes. They owe me $1,100. $300. Plus rebate cards. They have done nothing except put me off. To sum this up, I have a washer and dryer in my home I never chose, don't want and can't use because the dryer is a fire hazzard. Flirida Attorney will get a file report first thing Monday morning. Joanne Brady
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Review
#1577691 Review #1577691 is a subjective opinion of poster.
Cons
  • Communication between sales and delivery company
  • Dont care about you once they have your money
  • There are other home improvement stores to go to
Reason of review
Lowes is crazy, I have A W&D in my home I didn't choose and can't use. I start the process Monday Morning with the Florida Attorney General, then on to the Court House to file on a Company and individual level.
Loss
$10
Preferred solution
GET IT DONE! SIX MONTHS IS CRAZY
Tags
  • Worst Experience I Ever Had

Lowes in Pompano Beach, Florida - Carpet Purchase and Installation

5.0
Details
I purchased StainMaster carpet from Lowe's. They use Keller Interiors for the installation. I am TOTALLY PLEASED with the carpet and the installation. DON'T BELIEVE ALL THE NAY SAYERS! The job was flawless and perfect in every way. I could not be more pleased!
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Review
#1577576 Review #1577576 is a subjective opinion of poster.
Reason of review
Exactly as described/ advertised
Tags
  • Great Experience In Every Way

Lowes in Panama City Beaches, Florida - Spectricide Multi bug and ant killer

2.1
Details
Bought the large bag for the perimeter of our home invested by ants and roaches. I am a retired landscape contractor and nursery owner from Texas. I just switched over to Lowes since their plant product looked better quality and health compared to HomeDepot across the street in PCB FL. A bad mistake, the Spectricide Pest Control bag I bought did nothing. I applied as instructed but noticed no kill at all. It almost looked as though the ants enjoyed tripping through the formula. After 2 to 3 weeks I returned the bait back to Lowes for the written guaranteed refund on the bag. Return manager told me I had to contact Spectricide personally to get my refund. I argued how stupid that sounded when they represent the supplier and warranty, to no avail, not a replacement or refund, just negative attitude.
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Review
#1573001 Review #1573001 is a subjective opinion of poster.
Cons
  • Return manager
Reason of review
Return, Exchange or Cancellation Policy
Loss
$13
Preferred solution
Full refund
Tags
  • Pellet Bug And Ant Control

Lowes in Saint Petersburg, Florida - Kolbolt tape measure

I have been bying kolbalt tape measures for years because they are life time warranty it broke on me went to turn it in for warranty at the service desk was told to go get another one went to the tool dept they don't carry kolbalt any longer was told by the manager Ryan that they would replace it with a craftsman tape went to service desk the woman I talked to was gone another woman said it only carrys a 90 day warranty this is bull I go to lowes because its close to my house I will go little farther down the road FROM NOW ON TO HOME DEPOT
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Review
#1571559 Review #1571559 is a subjective opinion of poster.
Cons
  • Responce to warranty on tape measure
Reason of review
Warranty issue
Loss
$16
3.8
Details
I have spent over $10000 with this store since they opened. up until the last few visits they were excellent for help and friendliness. lately they have been getting less helpful and friendly. in the last year I have purchased a new $3000 lg refrig. 2 new dishwashers,...
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2 comments
Anonymous
#1707004

Gotta say, Mitchell.. From your post, it sounds like you never pay full price or discounted price.

You always want a special deal.

If you have managed retail as you say, you know they make zero money on your loyal patronage. They would probably love it if you switch to another vendor.

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Review
#1567391 Review #1567391 is a subjective opinion of poster.

Lowes in Fort Myers, Florida - AWEFUL

Don't buy from Lowes, they could care less
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Review
#1564556 Review #1564556 is a subjective opinion of poster.
Pros
  • Horrendous
  • Unbelievably confusing and disorganized
Reason of review
Problem with delivery
Loss
$250
Preferred solution
time loss
Tags
  • Xpo Logistics Unreliable
Why was my rebate denied. I bought paint with my daughter and a friend and they both got their rebate and I didn’t.
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1 comment
Anonymous
#1702650

Why are you asking this question on a public forum rather than asking someone at Lowes? When they denied your rebate they must have given you a reason why. What was it?

Review
#1559680 Review #1559680 is a subjective opinion of poster.
2.4
Details
Lowes - Missrepresented price of a store product - Rude and Disrespectful approach of store management
Lowes - Missrepresented price of a store product - Rude and Disrespectful approach of store management
Lowes - Missrepresented price of a store product - Rude and Disrespectful approach of store management
Lowes - Missrepresented price of a store product - Rude and Disrespectful approach of store management
Lowes - Missrepresented price of a store product - Rude and Disrespectful approach of store management
Lowes - Missrepresented price of a store product - Rude and Disrespectful approach of store management
Lowes - Missrepresented price of a store product - Rude and Disrespectful approach of store management
I reciently encountered a sistuation I never had before! My history includes over 30 years in sales and reciently served as a CAT Petroleum Engine National Major Account Rep. A couple of tid-bits of our philosophy was to serve our customers with high qualty and...
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2 comments
Anonymous
#1720273

The thing about President Trump is that you don't have to be a racist do decipher Dog Whistle politics. "The Donald" is so blatantly racist that any fool can see what he is and what he is trying to say. I am sure that he will win by a landslide in the next election, the Religious Right is a very powerful voting force.

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Review
#1555308 Review #1555308 is a subjective opinion of poster.
Cons
  • Missrepresentation of an advertised product
Reason of review
Poor customer service
The store said I was supposed to get a refund. if this is how you run you rebate system I will never patronize your store again
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2 comments
Anonymous
#1697913

Lied to by CSRs about when to receive rebate. The mylowes app says rebate sent, email says in process.

Supervisor said 2-3 weeks.

Absolutely no help at all! Furious at being misled!

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Review
#1550863 Review #1550863 is a subjective opinion of poster.
We have a Samsung french door frig that is only 3 years old and started freezing up and not cooling in the refrigerator compartment starting in April of this year, we luckly have an extended 5 year warranty on this product, but we have had 5 service calls for the same...
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2 comments
h.kitchener
#1687935

Never understood why anyone would buy these extended warranties. Your situation proves my point.

The best way to buy appliances is to purchase a basic, no bells and whistles model for a cheaper price and if it breaks during the manufacturer's warranty, get it fixed thru the manufacturer.

If it breaks after the warranty, toss it out and buy a new one. This comes out cheaper in the long run as most appliances will go bad in the first year and after that, as you found out, you will get a runaround as no one will want to replace it but keep messing around with repairs that don't fix the problem(s).

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Review
#1537032 Review #1537032 is a subjective opinion of poster.