State: Florida Clear all filters (312 of 4920 reviews match)
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1.5
Details
I am having 300 sq feet tiled in my home. my living room and bathroom the tile for the living was 1.69 sq foot and bathroom was 1.49 sq ft . After all there add on and charges it ended being 4200 that I charged on my Lowe’s card . I bought fixer upper house 3 years ago...
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1 comment
Anonymous
#1745196

They botched our kitchen floor ; using two rolls to complete the job which were manufactured in differing "Lot" numbers and did not match as they should have.

Review
#1649456 Review #1649456 is a subjective opinion of poster.
Service
Lowes Tile Installation
Pros
  • Will never use them again for a remodel job
Cons
  • Six weeks for installation not expectable
Reason of review
Not done in a timely manner going on six week I have a floor done .
Loss
$2
Preferred solution
Just stressed out six week is not acceptable Lowe’s got money on time why did I have to wait so long . People just don’t care 4200 dollars is a lot to me . Time is priceless

Lowes review in Orlando, Florida: Horrible service and quality

The quality of the cabinets is poor. The communication between all the parts involved is horrendous. We ordered and paid the cabinets on January. Is September and the work is not completed. The worst service ever. Do not get into this nightmare. I cannot even give it one star.
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Review
#1649022 Review #1649022 is a subjective opinion of poster.
1.4
Details
So the same idiot measured both properties, several years apart. Mark's down an incorrect measurement that adds roughly 10% to 15% in square footage. Then Lowes adds another 10% for "waste". You can however return the unused portion for a refund. Problem is, (here's...
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Review
#1642921 Review #1642921 is a subjective opinion of poster.
Product
Flooring
Cons
  • Could care less about inconvenience to customer after the sale

Lowes review in Hialeah, Florida: Don't use if using Contractor

The contractor purchased some last minute merchandize, and I paid him the amount. Some items were not used, returned to store and they gave me store credit. Tried to use it, they asked for my license and said it did not match. They need it to match contractor ID since he originally paid for it, so now, I am out of the store credit.
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Review
#1635958 Review #1635958 is a subjective opinion of poster.
Reason of review
Return, Exchange or Cancellation Policy
Loss
$100
Preferred solution
Full refund
Tags
  • Useless Store Credit

Lowes review in Clearwater, Florida: Disappointed

1.0
Details
My son (in Denver) ordered a Weber grill be delivered for my birthday last Friday ( in Tampa Bay). I called Lowe's and they said delivery vendor would call me. My son called and he said the grill would be delivered today between 12 and 4. It's now midnight. My son called again and they told him it was delivered and signed. by a person called "no'. The question now, does my neighbor have a new grill for my birthday. Will I get invited to their house for the cookout.I now have to cancel the party at my house tomorrow.
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2 comments
Anonymous
#1748098

Lesson learned Lowes is pathetic

Anonymous
#1738459

Why on earth would you invite a bunch of people for a cookout before you had a grill in your possession? Even if it had arrived on time what if there was a problem with it and it didn't work properly.

The real issue is where is the grill? Your son should file a dispute with his credit company if Lowes doesn't produce the grill.

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Review
#1634563 Review #1634563 is a subjective opinion of poster.
Service
Lowes Delivery Service
Pros
  • I like low
Cons
  • Delivery issues quality recent
Reason of review
Problem with delivery
Loss
$600
Preferred solution
Let the company propose a solution

Lowes review in Jacksonville East, Florida: Terrible customer satisfaction with fence issue.

Same issues as stated in other complaints. Entire fence is splitting, cracking, warping, falling. Lowe’s offered $1500 for a $6718 investment. Rejected their offer. Shocking & disappointing to not honor 20 year warranty (which was voided by their contractor) especially for a senior citizen on fixed income & no means to replace.
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Review
#1631109 Review #1631109 is a subjective opinion of poster.
Service
Lowes Fence Installation
Cons
  • No satisfaction
Reason of review
Warranty issue
Loss
$6718
Preferred solution
Full refund
Tags
  • poor service bad warranty

Lowes review in Cocoa-Rockledge, Florida: Carpet

Is it true lowes will not install indoor outdoor carpet unless it is under air?
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1 comment
Anonymous
#1730692

I doubt that you will find many places that will install any kind of carpet under water. Where are you planning on installing carpet that wouldn't have air above it. It seems like you have a rather odd request.

Review
#1618960 Review #1618960 is a subjective opinion of poster.
1.0
Details

Update by user Aug 09

Will wait short time for Lowe's to respond and fix the problems. if not the figure I have reported as a loss is what the window repair company has quoted me to fix the problems.

Original review posted by user Aug 09

Installed 5 replacement top of the line Pella windows 7/29/19 on my home by Lowes....
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Review
#1618243 Review #1618243 is a subjective opinion of poster.
Service
Lowes Window Installation
Pros
  • Products themselves are quality
Cons
  • Terrible installation
Reason of review
Lack of competent installation and follow up
Loss
$550
Preferred solution
Let the company propose a solution

Lowes review in Deland, Florida: My cheerleader

For years boy and girl scouts have been able to sell cookie and thing at Lowes my eight year old who is a Freedom Athletic member this is a extremely competitive sport and is very costly , so they sell candy bar popcorn etc when I asked when her team could sell some at Lowes I WAS TOLD THAT ONLY GIRL AND BOY SCOUTS CAN DO THIS ON LOWES SITES . If this is policy i want to know who wrote it chris taggart fishintag@yahoo.com
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2 comments
Anonymous
#1729396

I think that these children's parents should foot the bill for all of these extracurricular activities.

Anonymous
#1728563

Rather than adding groups that can harass customers as they enter or exit their stores they should just stop these sales altogether as more and more retailers have done.

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Review
#1614489 Review #1614489 is a subjective opinion of poster.
Pros
  • Great commerical service

Lowes review in New Port Richey, Florida: No consideration

1.0
Details
Lowe's didn't even attempt try anything different on every turn of items after thousands of dollars were spent on other items return policy horrible always go to home Depot from now on
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1 comment
Anonymous
#1726582

What is your complaint? Are you trying to return items without a receipt, special order items, discontinued items?

All stores including Home Depot have return policies. If you can't follow their polices you can expect problems with your returns anywhere you shop.

Review
#1611759 Review #1611759 is a subjective opinion of poster.
Service
Lowes Customer Care
Pros
  • Pricing
  • Product and price
Cons
  • Thoughtfulness
  • Didnt even try another solution
Reason of review
Return, Exchange or Cancellation Policy
Loss
$500
Preferred solution
Full refund