State: Florida City: Tampa Clear all filters (24 of 4685 reviews match)
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3.0
Details
I tried to exchange a 16' tape, models and warranties changed, was told to contact the manufacturer. Google Kobalt and what do you get? Lowe's as the supplier, followed by nothing but complaints. So, now what?
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4 comments
Anonymous
#1669935

have you called 888-356-2258 ?

Review
#1505966 Review #1505966 is a subjective opinion of poster.
3.1
Details
Have a 30’ magnetic tip tape that the end broke. Tried to call lowes and ask them if i can swap it out, since it had a lifetime waranty. Was told they didnt sell them anymore and that i could not. Talk to the customer service desk and was told the same. I have a lot of...
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3 comments
Anonymous
#1660895

Warranties do not apply to commercial use. Learn to read.

Review
#1485989 Review #1485989 is a subjective opinion of poster.
Reason of review
Warranty issue
They sell Frigidaire brand ac and when it quits the parts are not available for it anywhere.and it quit on the hot summer and right at the year warranty beware don't by there junk!???
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2 comments
Anonymous
#1573105

Bought Central air conditioning and part went bad less than a year .Now I have to pay over 400.00 to have fixed not including the freeon that is 200 a pound .Lowes will not co...

Review
#1300813 Review #1300813 is a subjective opinion of poster.
Reason of review
Poor customer service
1.7
Details
Lowes - Horrendous Customer Experience
I went into the store and purchased a washer and dryer (didn't finance, but 100% purchased). They said the earliest they could deliver it would be a week and a half later. A week after the purchase I received a call saying they no longer had that set available for me....
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2 comments
h.kitchener
#1471908

Not sure why you are so distressed. Lowe's found out they could not supply you with the model you wanted and called when they found out. They offered you a different set which...

Review
#1243600 Review #1243600 is a subjective opinion of poster.
Reason of review
Order processing issue
Resolved
4.3
Details
Where do I start? Estimate did not incl leveling compound which ended up being another $800 (almost). I was told from the beginning that if I got the Lowe's card it would be 0% financing for 18mos to have flooring installed, still waiting on the 9% financing for 2...
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Review
#1069322 Review #1069322 is a subjective opinion of poster.
Pros
  • Sales associates in the store
  • Floors themselves look great
Cons
  • Supervisor in the installation dept
  • I have not recvd the 0 percent financing for 18 mos
  • That the leveling was not incl in the estimate
Reason of review
Financing
Preferred solution
Price reduction
2.3
Details
Lowes Cashier Review from Tampa, Florida
Lowes Cashier Review from Tampa, Florida
I made a purchase at Lowes on Commerce Palms Drive, Tampa, Florida 5/20/16. I purchased a stacking rocking chair from the back of the gardening section. It was dirty but was the cleanest of the others. I brought it to the cashier, and she said its a lovely chair but...
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Review
#851521 Review #851521 is a subjective opinion of poster.
Reason of review
Poor customer service
2.5
Details
Some guy at lowes said we could buy Loctite fast grab premium to put up a mirror. It wasn't working right and so we called back and we were told we could bring it in to return it. I called again to get the name of the person and couldn't and alady on phone was rude to...
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2 comments
Anonymous
#1056768

Its from paris, TN. I don't like the employees being rude and lying to me

Review
#723318 Review #723318 is a subjective opinion of poster.
Reason of review
Bad quality

Lowes in Tampa, Florida - Poor Installation and poorcustomer service

2.5
Details
I spent $1300. for porch blinds. from W.Waters Tampa Location. First the blind store expert mixed up my whole order between loop chains & wands for the same 5 panel install. Paid them on May 27 2015 blinds came for the install a month later. Found out the order was all wrong & the manufacturer Coolaroo sent 3 different colored types of hardware. Ugh! Waited another month. Blinds come in but they send an installer who showed up at night in the dark for the install. I had to give him Sergio T. a flashlight for installation being it was a backyard screen enclosure.He couldnt finish the job that night so I had to wait another 3 full weeks for them to come back.Another problem arose. chain hardware to pull the blinds up and down falling apart. The installer does not fix it. He says call Lowes back. Here I am 3 months later now waiting for W. Waters Tampa Lowes to put in a repair order.Don't know how many more months I have to wait to have working blinds. I'm ready to call the credit card company to dispute the whole order. Lowes I give a poor service rating. I will think about Home Depot next time I have a big service job.
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Review
#688621 Review #688621 is a subjective opinion of poster.
Cons
  • Wrong product delivered
  • Dealing with staff
  • Will lose a loyal customer for less than forty dollars
Reason of review
Poor customer service
Loss
$500
Preferred solution
Let the company propose a solution
Tags
  • Installation And Product Issues
I bought an extended 5 year warranty for our front loading washer only to have them tell me they are refusing to honor it due to where they put the serial number sticker. They put it on the inside of the washer where it was wet and rubbed by the door over and over and...
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1 comment
Anonymous
#699354

Lowes did not put the serial number sticker there, the manufacturer did. Also, extended warranties are a waste of money. These extended warranties are not backed by Lowes, b...

Review
#439064 Review #439064 is a subjective opinion of poster.
Loss
$700
Tags
  • lowes extended warranty

Contact Lowes Customer Service

Mailing Address:
Lowe's Customer Care (CON8)
P.O. Box 1111
North Wilkesboro, North Carolina 28656
United States
Phone:
(800) 445-6937
All Lowes Contacts

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Lowes in Tampa, Florida - Retract my previous complaint of Lowe's.

Recently complained of a GE cooktop I purchased from Lowe's. Since it was past the 30 day return date-I was not able to return it. I called the corporate headquarters and talked to a very nice person named Nicole. She and the local manager here in Sarasota, Gary, took care of the problem and let me return the cooktop for a full refund. THANK YOU is all I can say! Great customer service and they went way over and beyond what was expected. I never expected a refund but was hoping for an exchange. A forever customer of Lowe's here.
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3 comments
Review
#433761 Review #433761 is a subjective opinion of poster.