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Worst customer service I have ever experienced! Asked where shade cloth was at the Midland Tx store.

Person couldn't even look me in the face to act like she knew how to help anyone.

She said it was out side somewhere then turned her back on me.

Lowes... you can forget about my business!

You may want to clean the place up also, its a dump

Review about: Lowes Customer Care.

Reason of review: Poor customer service.

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Anonymous
#1479460

There is probably more to the story than you are telling. Are you one of those people that walk up to a salesperson that is helping someone else and butt in asking questions and expect them to help you rather than the customer they are already working with?

Did you ask someone working in the appliance department? They would tell you the area of the store a product is in, but don't expect them to go to the garden center to show you where it was.

Do you walk up to the meat counter in the grocery store and expect the butcher to help you in the produce department? Sounds like your expectations are out of line for what you should expect in a self service home center.

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