Never buy a door/installation from Lowes. It's been a complete nightmare that I'm still dealing with 4 months later.
The installers didn't come with the proper equipment but still made it "work." I am still waiting for the proper equipment to arrive/be installed. The product was purchased in Louisville, KY - specifically the Hurstbourne Lane location.
I have probably called that story over a dozen times to have them come out and finished the job that I paid for - I'm not even complaining about the installation fee doubling after I signed a contract... I used Home Depot at my previous home and had a very positive experience, I am kicking myself for going to Lowes this time.
Product or Service Mentioned: Lowes Door Installation.
Reason of review: Poor customer service.
Monetary Loss: $2800.
Preferred solution: Deliver product or service ordered.