3.7
Details
Customer service
Discounts and Special Offers
Diversity of Products or Services
Ease of Use
Exchange, Refund and Cancellation Policy
Layout of Store
Location
Price Affordability
Staff
Value for money
Warranty
Website
0 comments

Been trying to buy a fridge online for 2 days, multiple issues. Finally got the order to go thru, but for some reason, the store was switched to the South Austin location, which is not near me.

That store called, they don't carry that fridge & couldn't help fix the order. I went to my closest store on the 3rd day of trying to fix this & they told me my order had been cancelled. So unhappy about that!

They only had the display left which was scratched & they didnt want to discount. Never had such bad customer service.

Product or Service Mentioned: Lowes Website.

Reason of review: Order processing issue.

Company wrote 0 public responses to the review from Nov 29, 2017.
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