State: Georgia Clear all filters (158 of 4762 reviews match)
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LOWES CRUMMY SERVICE!!! Does Lowes think somebody is stupid!!!! My name is Reuben Lee. My account number is 81924114850902. My phone number is 347-806-1221. On 11/14, Lowes dropped off the cabinets we purchased. On 11/16, Lowes begin installing the cabinets. Now, they...
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3 comments
Anonymous
#1399935

I don't know about Lowes thinking you're stupid but I have to question a person that would post their name, account number and phone number on the internet. I wonder who will be responsible for charges to your account since you posted all this information for everyone to see.

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Review
#1140251 Review #1140251 is a subjective opinion of poster.
Cons
  • Crummy service all around
Reason of review
Problem with delivery
2.3
Details
Employee was leaving out of restroom and I asked who the manager on duty was. She said she didn't know. I told cashier at the register about nasty bathroom and he said he would let manager know. I continued on to look at a refrigerator and decided that I didn't need to...
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2 comments
Anonymous
#1383651

Do you really think the most important thing the employees have to do is find a manage to let the know the restrooms are a mess? They have jobs they are assigned to and can't just take off looking for the store manager.

If you want the store manager to be aware of a situation talk to them, not a cashier or a salesperson. Keep in mind it's usually customers making a mess out of the restrooms, not the employees.

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Review
#1116088 Review #1116088 is a subjective opinion of poster.
Reason of review
Bad quality
1.8
Details
I purchased a mower on 4.3.2017 from a local store. The unit was in a box - sealed when we picked this up. We were told that the mower company [Troy-Built] recommended special fuel for the unit. We purchased the fuel as recommended by the store. We assembled and used...
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Review
#1086430 Review #1086430 is a subjective opinion of poster.
Reason of review
Poor customer service
Loss
$258
Preferred solution
Full refund

Lowes in Carrollton, Georgia - Frustrated!

Matt N. from Lowe's came to home to give a consultation on chain link gate repair/replace. He made a promise to get back with us with a quote and failed to, also, failed to respond to our attemps to contact him. Ended up contacting West Ga. Fencing to get a honest answer.
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Review
#1082212 Review #1082212 is a subjective opinion of poster.
Reason of review
Poor customer service
I bought a tiller July 21 from Lowe's in Wapakoneta Ohio and a tine weld broke leaving tiller useless. Called Lowe's they said they would replace it Aug. 8 with a new tiller. I wanted to get my garden tilled before a rain so I called Husqvarna they would not do a thing...
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Review
#1082173 Review #1082173 is a subjective opinion of poster.
Reason of review
Bad quality
1.7
Details
MY NAME IS BILL AYERS ON 17 AUG I STARTED A JOB OF REPLACING MY 20 X24 DECK.I WENT TO LOWES CARTERSVILLE,GA TO GET MY MATERIAL.I WENT BACK TO THE LUMBER AREA AND FOUND THE RACK OF ADVERTIZED DECK WOOD 5 1/4 X 8 THE PRICE WAS 4---SOMETHING.I LOADED MY WOOD NOBODY ASKED...
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5 comments
Anonymous
#1370376

I am too a Vietnam Combat Veteran different store different problem still same disrespect to the elderly! I would recommend another look at this store from our brothers in arms.

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Review
#1077970 Review #1077970 is a subjective opinion of poster.
Cons
  • Service and manager attitude
Reason of review
Return, Exchange or Cancellation Policy
Loss
$300
Preferred solution
I WANT THIS RICK MANAGER FIRED AND ALL CUSTOMER SERVICE CHANGED TO THE WAY IT USED TO BE
Tags
  • defective products
  • Lowes Very Poor Customer Service
1.0
Details
Purchased riding mower thru Lowes and XPO was the delivery choice of Lowes. Best to AVOID LOWES AND THEIR DELIVERY SERVICE. Experience was a TOTAL DISASTER and their driver promised a $50 LOWES Gift card for my troubles and that was just a BIG LIE to put me off and...
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Review
#1074338 Review #1074338 is a subjective opinion of poster.
Cons
  • Drivers
Reason of review
Problem with delivery
Loss
$1159
1.7
Details
I purchased a Maytag Bravos washer & dryer from Lowe's in Ellijay, GA. Bought the extended warranty. Had to keep the pair in storage for a couple of years after moving to place that wasn't large enough. Recently took out of storage & started using. Extended warranty is...
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1 comment
WP2008
#1340823

Hello, We completely understand your frustrations. Unfortunately, we're unable to assist you further since you are in contact with your extended service provider. Any further concerns would need to be addressed through your Extended Service Provider.

Review
#1062022 Review #1062022 is a subjective opinion of poster.
Cons
  • Refuse to make good on product
Reason of review
Return, Exchange or Cancellation Policy
Preferred solution
Trade this washer for a cheaper brand that has tall agitator & deep water option
2.0
Details
We went into the stood and ordered a door online by using a sales rep at the store, we paid for the door at the cast register up front and went home. 10 days later we had not received a phone call letting us know when the door would be in so we called Lowes. They told...
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1 comment
philMcCrackin
#1331092

Did ya'll hear about lowes new business model ? well what little customer service they do have is now getting farmed out to a call center so you can't complain to a store manager .

not only that but they are taking all the local contractor jobs floors , heating and air ,door installs and giving the installs to a company out of state !

that will be great service . on top of that all the deliveries will also be farmed out leaving no one accountable for damages to the product or home .

Review
#1048305 Review #1048305 is a subjective opinion of poster.
Product
Reason of review
Order processing issue
Loss
$287
Preferred solution
Full refund
Featured
1.0
Details
Don't do business with Lowes
Don't do business with Lowes
Don't do business with Lowes
Don't do business with Lowes
Don't do business with Lowes
Don't do business with Lowes
Don't do business with Lowes
Don't do business with Lowes
Don't do business with Lowes
I paid over $8000 to have Lowes renovate my bathroom. I had to pay in advance! They promised everything--"I'd love my bathroom, it would be done fast, everyone loves them....", but delivered almost nothing. They did the demo and the toilet supply line leaked for 9...
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10 comments
Anonymous
#1494881

Run the other way!!! I was swindled out of $27,000 for a small bathroom remodeling.

Instead of 3 weeks it took 5 months. The workers (James Stewart co.) ruined my new new jacuzzi tub while installing the tiles around it. I could go on an on.

I have learned my lesson! Never again!

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Review
#1035068 Review #1035068 is a subjective opinion of poster.
Reason of review
Bad quality
Loss
$8000
Preferred solution
Full refund