Purchased a Frigidaire stove on Nov.30 2019,on December 10 Lowes deliver the stove it was damaged, another one to be delivered the next day(Dec11)called to check if they were still going to deliver the item, after checking I was told someone didn't put the order in for...
View full review
Review
#1741563 Review #1741563 is a subjective opinion of poster.
Pros
  • Location
Cons
  • Poor customer service and delivery
  • Poor customer service
Reason of review
Problem with delivery
Loss
$200
Preferred solution
Let the company propose a solution

Call, Call, Call!! Eventually they will hear!! | Lowes review from Carrollton, Georgia

1.4
Details
Samsung refrigerator ice-maker never worked even after 17 service calls. I was told they had to do 5 complete service calls then the ice-maker was not included in the warranty after paying for 5 year extended warranty. After going to this site a phone number to call, I was called from the claims department, which I had been trying to speak with since 02/2019. Finally, they reimbursed me for the refrigerator that does not have a workable ice maker.
View full review
Review
#1725276 Review #1725276 is a subjective opinion of poster.

You can pay on this card..seems it never gets payed off. | Lowes review from Rincon, Georgia

It is like a revolving charge.
View full review
2 comments
Ekaterini
#1781480

It should be mandatory for high schools to require a finance class to graduate.

Anonymous
#1781463

What did you think it was? Most store cards are at a 20+% interest rate.

If you are only making the minimum payments it will seem like forever before it gets paid off. Start paying more to avoid interest.

Pay your bill as soon as you get it. Interest is charged daily so you can pay a little less interest by sending your payment right away.

View more comments (1)
Review
#1715413 Review #1715413 is a subjective opinion of poster.

Yor IP signals not working wifi LOWE'S Montgomery store | Lowes review from Columbus, Georgia

The issue have been solved. I contacted store and corporate office. The Lowe's Wifi Guest still not working. I was told the problem would be corrected THAT'S been almost two weeks.Thanks for your support.
View full review
Review
#1704417 Review #1704417 is a subjective opinion of poster.

The do nothing claims department would not even call me back until I filed a complaint and they sent t.he letter in March but it was deemed unrepairable in February!! | Lowes review from Carrollton, Georgia

1.0
Details
The icemaker would not work and I was lied to repeatedly!! I will never shop at Lowe’s again!!! And I will suggest repeatedly for my family and friends not shop there!!
View full review
1 comment
Anonymous
#1770629

What letter are you talking about? Was it under manufacturer warranty? Had you purchased a service plan that covered it after the manufacturers warranty expired?

Review
#1695426 Review #1695426 is a subjective opinion of poster.
Reason of review
Warranty issue

Lawnmower scam | Lowes review from Jonesboro, Georgia

1.0
Details
I took my lawn mower in to be repaired. I was given a warranty balance of 120.00. Anything more than that, I'd have to pay myself. Lowes claimed it cost $210 to repair, so i owed $90. However, if it was less than 120.00 then i STILL had to pay for the transportation costs to the manufacturer, which was $90. And the transportation costs isn't in writing. It's customer service telling you this, but nothing about that in the contract. This is a major scam and i need to get someone with some authority to fix this.
View full review
Review
#1667541 Review #1667541 is a subjective opinion of poster.
Product
Lowes Lawn Mower Warranty
Reason of review
Warranty issue
Loss
$90
Preferred solution
Price reduction
1.3
Details
We just received a notice from Lowe's that they will not be responsible for damage caused by one of their contractors. We had a new roof put in November of 2017. In August this year we had new siding repaired and in the process, they found the flashing on the top of...
View full review
Review
#1659102 Review #1659102 is a subjective opinion of poster.
Service
Lowes Roof Installation
Cons
  • Shoddy work
Reason of review
Damaged or defective
Loss
$2000
Preferred solution
Reimburse for damages

Can't find department numbers on receipt | Lowes review from Atlanta, Georgia

asks for department, but don't see such on receipt
View full review
2 comments
Anonymous
#1744886

What department number are you referring to regarding your complaint?

Anonymous
#1744819

What or who is asking for department? It doesn't take much to figure out what department an item came from. Tools, and fasteners would come from the hardware department, light bulbs, fixtures, switches eat would be the electrical department, washers and dryers would be the appliance department and so on.

View more comments (1)
Review
#1648215 Review #1648215 is a subjective opinion of poster.

Poor Customer Service EVER!!! | Lowes review from Chatsworth, Georgia

1.0
Details
It is useless to purchase additional warrany!! They don't care and take there time reaching back out to the customers.
View full review
Review
#1646486 Review #1646486 is a subjective opinion of poster.

Contact Lowes Customer Service

Website:
Mailing Address:
P.O. Box 1111
North Wilkesboro, North Carolina 28656
United States
Phone:
(800) 445-6937
All Lowes Contacts

Lowes Products and Services Reviews

Compare Lowes to

Lowes
Lowes
2532 reviews
2.0
VS
Home Depot
Home Depot
2532 reviews
2.1
Compare Lowes vs Home Depot

Latest Question

Lowes Questions
Washer and Dryer Deliver - Can't Be This Difficult - Lowes review
Washer and Dryer Deliver - Can't Be This Difficult - Lowes review
My wife and I came into our Loews to purchase a washer and dryer, seems simple, BUT! We were told sorry, but the Washer and Dryer you need is not available in the McDonough, GA store. We were given two other stores Newnan and Stockbridge to call for dryer and washer....
View full review
Review
#1636380 Review #1636380 is a subjective opinion of poster.
Service
Lowes Delivery Service
Pros
  • Products
Cons
  • Sence of urgency family days without w &d and counting
Reason of review
Problem with delivery
Loss
$600
Preferred solution
Let the company propose a solution
Tags
  • Non Caring