State: Georgia Clear all filters (159 of 4839 reviews match)
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Lowes in Jonesboro, Georgia - Lawnmower scam

1.0
Details
I took my lawn mower in to be repaired. I was given a warranty balance of 120.00. Anything more than that, I'd have to pay myself. Lowes claimed it cost $210 to repair, so i owed $90. However, if it was less than 120.00 then i STILL had to pay for the transportation costs to the manufacturer, which was $90. And the transportation costs isn't in writing. It's customer service telling you this, but nothing about that in the contract. This is a major scam and i need to get someone with some authority to fix this.
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Review
#1667541 Review #1667541 is a subjective opinion of poster.
Reason of review
Warranty issue
Loss
$90
Preferred solution
Price reduction
1.3
Details
We just received a notice from Lowe's that they will not be responsible for damage caused by one of their contractors. We had a new roof put in November of 2017. In August this year we had new siding repaired and in the process, they found the flashing on the top of...
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Review
#1659102 Review #1659102 is a subjective opinion of poster.
Cons
  • Shoddy work
Reason of review
Damaged or defective
Loss
$2000
Preferred solution
Reimburse for damages
asks for department, but don't see such on receipt
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2 comments
Anonymous
#1744886

What department number are you referring to regarding your complaint?

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#1648215 Review #1648215 is a subjective opinion of poster.

Lowes in Chatsworth, Georgia - Poor Customer Service EVER!!!

1.0
Details
It is useless to purchase additional warrany!! They don't care and take there time reaching back out to the customers.
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Review
#1646486 Review #1646486 is a subjective opinion of poster.
Lowes - Washer and Dryer Deliver - Can't Be This Difficult
Lowes - Washer and Dryer Deliver - Can't Be This Difficult
My wife and I came into our Loews to purchase a washer and dryer, seems simple, BUT! We were told sorry, but the Washer and Dryer you need is not available in the McDonough, GA store. We were given two other stores Newnan and Stockbridge to call for dryer and washer....
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Review
#1636380 Review #1636380 is a subjective opinion of poster.
Pros
  • Products
Cons
  • Sence of urgency family days without w &d and counting
Reason of review
Problem with delivery
Loss
$600
Preferred solution
Let the company propose a solution
Tags
  • Non Caring

Lowes in Saint Marys, Georgia - Window and vinyl siding

2.8
Details
This job started 5/22/19 and still isn't complete. Windows were mismeasured and improperly sealed. Since May the contractor has only shown up 8 days to work. No call no shows caused me to complain to lowes. Requested a different contractor and was told he was the only one in my area that does siding for lowes. This project is still incomplete and no one from store manager to project manager to regional managers talk to one another. I call and they say I thought the job was complete.
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Review
#1622359 Review #1622359 is a subjective opinion of poster.
Pros
  • Varity
  • Wonderful floor and door contactors
Cons
  • Contractors lowes use for siding
Reason of review
Not as described/ advertised
Loss
$17000
Preferred solution
Deliver product or service ordered
3.8
Details
My wife and I attempted to return a small item (hex drivers) which did not work for our vanity install. We were dealing with a nice young lady, I believe her name was Nikki. Nikki mentioned that she needed management approval - no problem. As we waited, a gentleman...
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3 comments
Anonymous
#1727819

The manager probably had much larger issues to contend with than a $10.00 return. I'm sure he was pissed that he had to deal with another cheap skate that bought a tool, used it once, and returned it for a refund instead of just keeping it.

This happens several times a day i am quite sure. And it would *** me off too!

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Review
#1614112 Review #1614112 is a subjective opinion of poster.
Pros
  • Employees
  • Inventory
Cons
  • Manager
  • Management
Reason of review
Poor customer service
1.0
Details
Lowes - Botched Door Installation and They Want Me to Buy a New One!!!!
I'm going to try to make a long story short. We purchased a door from this Lowe's location- front door, side glass, and storm door. Recently, water damage started appearing on the door and the floors (my husband had tried to caulk it because we assumed there was a leak...
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Review
#1609414 Review #1609414 is a subjective opinion of poster.
Reason of review
Damaged or defective
Loss
$3
Preferred solution
Full refund
Tags
  • Bad Installation Services
2.2
Details
lowe's came out with a new refrigerator on 7/6/2019 when they got here had nothing to install it with and didn't have any idea that they were going to install it, say they were not told about any installation. being i'm from a small town and it was after 3 pm all...
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2 comments
Anonymous
#1713179

What does your order call for? Was it written up for just a delivery or does your invoice call for installation as well? If waterlines weren't ordered on your original order they aren't going to magically appear.

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Review
#1579948 Review #1579948 is a subjective opinion of poster.
Reason of review
Problem with delivery
Preferred solution
Let the company propose a solution

Contact Lowes Customer Service

Mailing Address:
Lowe's Customer Care (CON8)
P.O. Box 1111
North Wilkesboro, North Carolina 28656
United States
Phone:
(800) 445-6937
All Lowes Contacts

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Lowes in Norcross, Georgia - Excellent CS in Appliances

5.0
Details
Worked with Jatin, Appliance Sales Manager, who was extremely knowledgable about Washers and Dryers. He was able to provide me with a price match plus. I also me the Store Manager, Mike who was very professional. Would highly recommend this Lowes.
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Review
#1572517 Review #1572517 is a subjective opinion of poster.
Pros
  • Ease of purchase
  • Price match
  • Cs from jatin in appliances
Reason of review
Good customer service