State: Georgia City: Atlanta Product: Lowes Delivery Service Clear all filters (2 of 320 reviews match)
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My girlfriend's landlord ordered a washer/dryer for her at a recently leased condo. Two times a delivery time was given and two times no one showed. Requests were made to customer services and promises made to call back/fix the situation. Very poor results. On...
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1 comment
Anonymous
#917258

I apologize for the inconvenience you experienced with Lowes' delivery. Our company, XPO Last Mile, has service providers that are responsible for the deliveries in your area.

We are committed to making things right.

If possible, could you please e-mail me your name and any shipment information you were given for the delivery? You can e-mail me at Jackie.workmon@xpolastmile.com.

Again, I am sorry for the inconvenience.

Best Regards,

Jackie

XPO Last Mile

Review
#570520 Review #570520 is a subjective opinion of poster.
Service
Lowes Delivery Service
Cons
  • Customer service received
Reason of review
Problem with delivery
Preferred solution
Please don't be such a non chalant won't do what you're supposed to delivery company.
Did I mention it was THE worst delivery service EVER? I have never had such a nightmare experience in purchasing, delivering, pickup with a company before like I have with Lowe's delivery service. It is an outside contractor. Unprofessional, rude, inflexible,...
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1 comment
XPOLastMileSupport
#844134

I am sorry for the experience you had with your Lowes Delivery. Our company's contractor may have been the one to deliver to you, but I need to get more information from you if possible.

Could you please e-mail me your name and the city you purchased your items? I know your location says Atlanta, but I don't know if you purchased from a surrounding store?

Please feel free to e-mail me your information at jackie.workmon@xpolastmile.com and I will forward your information to our mangers and directors so we can assist you in this matter. Again, I apologize for the inconvenience.

Review
#512353 Review #512353 is a subjective opinion of poster.
Service
Lowes Delivery Service

Contact Lowes Customer Service

Mailing Address:
Lowe's Customer Care (CON8)
P.O. Box 1111
North Wilkesboro, North Carolina 28656
United States
Phone:
(800) 445-6937
All Lowes Contacts