State: Georgia City: Atlanta Product: Lowes Manager Clear all filters (9 of 292 reviews match)
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Lowe’s considered my storage item a Christmas item and would not let me return it. It wasn’t large enough and I have no use for it.
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1 comment
Anonymous
#1623254

I'd be willing to bet your "storage item" was for something to do with Christmas like a tree box, wrapping paper container, ornament box or something made to store Christmas decorations. These items are sold only at Christmas time and would be covered by their seasonal policy just like any other Christmas item.

Review
#1438281 Review #1438281 is a subjective opinion of poster.
Service
Lowes Manager
Reason of review
Return, Exchange or Cancellation Policy
Lowes - Deck Nightmare!!!!!!
Lowes - Deck Nightmare!!!!!!
Lowes - Deck Nightmare!!!!!!
Lowes - Deck Nightmare!!!!!!
It took us 3 years to make a final decision on getting someone to do our deck. We signed a contract on May 3, 2014 with Lowes to get our deck done. We had very clear instructions on what we wanted; it is July 28, 2014 and we have yet to receive that deck. Lowes...
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3 comments
Anonymous
#848306

Only fools have Home Depot or Lowes build it for them. Hire your own contractor that way you know exactly what your getting and can hold that contractor accountable.

Going to a big box store and expecting stuff to get done is ignorant, corporate makes it impossible for employees to get stuff done at the store level. They also hire inexperienced people so they have lower expectations and can pay them less.

They do not hire carpenters, plumbers or electricians. It's all random people off the street with limited building experience.

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Review
#515708 Review #515708 is a subjective opinion of poster.
Service
Lowes Manager
Loss
$8700
We purchased a box of sale flooring needing one more box and were told by salesman that other Lowes had to honor sales price. They told us to call manager at Tuscaloosa, AL Lowes, close to us, and gave us the person's name and phone number. It took nearly 2 weeks...
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3 comments
Anonymous
#569256

Retail Cops Suck just like Fun Cops!

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Review
#357160 Review #357160 is a subjective opinion of poster.
Service
Lowes Manager
Tags
  • shipping charges
I shop at the Lowe's Of S Dekalb-lithonia, GA Store # 2232. I ordered four items, went to the movies, got something to eat with the children and then went to Lowes to pick up my order. They hadn't pulled my order. At this time, I'm very upset because all...
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3 comments
Anonymous
#843426

Yeah right you have already been back

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Review
#318071 Review #318071 is a subjective opinion of poster.
Service
Lowes Manager
My husband and I purchased Valspar low odor one coat paint to paint our small den. The smell is horrible! It also does NOT cover in one coat. The den was antique white, and we went to a desert color which is at least two shades darker than the previous paint color. It...
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1 comment
Anonymous
#435770

I am sorry to hear about your experience with our products. I would like to assist both you with the problems you are experiencing. Please contact me directly at tdunne@valspar.com or by phone at 978-463-2412. I look forward to working with you.

Thom Dunne

Consumer & Customer Relations Manager

Valspar

Review
#299155 Review #299155 is a subjective opinion of poster.
Service
Lowes Manager
The Loews Department store on Dickerson Road in Nashville did not key locks to my two new doors costing over $1,000. They kept the key to my front door on a Friday to re-key the new locks by and asked me to pick my key up on the following Monday. I did after paying...
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7 comments
Anonymous
#1376610

People that don't know what they are talking about cause a lot of problems.

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Review
#285826 Review #285826 is a subjective opinion of poster.
Service
Lowes Manager

Columbus, ms workers at lowes are low down.

8/20/11 i went to Lowe's in Columbus, ms. and asked for help !!! i am a divorced woman and my 80 yr. old mother lives with me. our air conditioner went out .. as i have learned it was a fuse in the past. i took the whole fuse holder to Lowe's and i found the fuses that i needed and then i asked for help to make sure that i had the right one... the if you wanta call him thatan employee went and checked and yes , i had the right ones.. i was gonna get two packs... i asked him could he check the ones that were in the holder and he said no... i ask him if i bought the thing that checked it would he help me and he said no... i asked for the manager ... i asked him the same thing and he said no..... if i buy something why cant they help me with it??????? that is what is wrong with this country ....folks don't won't to help others or do their jobs. it is so sad for management to be so low down. i see now where the name lowes comes from
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2 comments
Anonymous
#335100

You being divorced, your mothers age, or who lives with you, has NOTHING to do with your purchase at LOWES. If you go to a STORE to make a purchase, it us up to YOU to use that item for its intent, after the purchase.

If you need a handyman, hire a HANDYMAN. You wanted/paid for fuses, and got a salesman to sell you fuses. When you go to the grocery store do you expect the cashier to go home and cook the food for you also? The "problem" is NOT people not wanting to do their jobs, it people thinking they know what retail employees jobs are!

How many years did you work for Lowes? I misses that part.

Did you ask the manager if or who they could suggest, and the cost, of the installation department, or just expect to pay for 73% ground beef and get Prime Cut Steak? Duh!

Anonymous
#332118

They were doing their job. It is to help you find the product.

It is not their job to install parts, even something as simple as a fuse. The reason they won't put the fuse in for you is the legal system in our country.

If anything had happened to your air conditioner after you put the fuse holder with the fuses they put in it you would have no problem finding a lawyer who would gladly take Lowes to court and try to get you a bundle of money (of course they would take their cut as well). It is not worth the risk of a lawsuit to help people any more.

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Review
#256727 Review #256727 is a subjective opinion of poster.
Service
Lowes Manager

Lowes in Atlanta, Georgia - Rude and unwilling

I work for a large church and am the Executive Director of one of its Ministry's. Approximatly April the 25th I went into the store and purchased several items including item #44125 a outside light. Approximatly 4 weeks went by and we used everything and decided that the light was not the correct one we needed. I was going to run down to the Lowe's and exchange it for the correct one. I was told I would have to wait for the manager on duty and waited for about 15 to 20 minutes for him to arrive. When he did show up he was rude and I proceeded to tell him that all I wanted to do was exchange the light brand new still in the box so I could get the correct one. He ask me when I bought it and I told him about when it was purchased and that it was paid for by check. He proceeded to tell me that he had looked and that light was not purchased at that time and he did not believe I purchashed that light from his store. The box has the store number right on it and he never walked over to a computer to look at anything. He proceeded to tell me he was not going to do anything for me. In short Lowes has lost my business forever Darell Adams Owensboro Kentucky
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1 comment
Anonymous
#278601

Didn't your god tell you to take the receipt with you?

Review
#233919 Review #233919 is a subjective opinion of poster.
Service
Lowes Manager
Loss
$99
I have went to lowes hardware in va for years and never had so much of a problem from one individual, as i did today. Hers how it started i had bought some paint "the best" as told by the employee, well as i had some problems with the coverage. i called and...
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4 comments
Anonymous
#31891

It is customer like you that put a big pain in the you you know were! Peoppe in the paint dept give good advice and you the customer hear only what you want to.

You want to get the job done the cheapest and quickest way possible, but you ask what is the best! That is bull!

If you are told to do your job this way and then pick the cheapest products you can, well buddy thats what you get a cheaply made and poorly done job! Dont blame the Lowes Paint Dept for you short comings!

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Review
#131026 Review #131026 is a subjective opinion of poster.
Service
Lowes Manager

Contact Lowes Customer Service

Mailing Address:
Lowe's Customer Care (CON8)
P.O. Box 1111
North Wilkesboro, North Carolina 28656
United States
Phone:
(800) 445-6937
All Lowes Contacts