State: Georgia City: Augusta Clear all filters (7 of 4784 reviews match)
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3.6
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I purchased a washer and dryer in November during a rebate promotion. I submitted the documents the very next day. Lowe's can plainly see in their own system that my purchase met all the requirements for the promotion, which was a $100 Lowe's gift card, which I was...
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2 comments
Anonymous
#1622182

On 11/14/2018 we purchased a Samsung washer/dryer based upon a sign offering a $75 lowes store Gift card AND $200 rebate provided we bought the 4-piece bundle (washer/dryer/2 pedestals). Promo sign was very clear in its come-on and we paid for the "bundle".

The next day we submitted the rebate receipt. January 1, 2019 we still have nothing. A phone call to the rebate department yesterday confirmed their receipt of the rebate request and stated that a $75 gift card was approved and being processed. "Victor" stated that we did not qualify for the $200 rebate.

His English was so poor i really could not understand him. He said the advertisement of the rebates on the sign was meaningless.

Where I come this called "fraud in the inducement" and is illegal. I will follow up with a Consumer Protection agency.

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Review
#1424698 Review #1424698 is a subjective opinion of poster.
Pros
  • Selection of washer and dryer combos
  • Home delivery
Cons
  • Shady business practices
  • Awful customer service after the sale
  • Failure to follow through on promised gift card
Reason of review
Not as described/ advertised
Loss
$100
Preferred solution
Let the company propose a solution
Tags
  • Lowes Bad SERVICE
  • Lowes Rebate
  • Lowes Rebate Not Honored
  • Lowes Lies
  • Lowes Does Not Honor Promotions

Lowes in Augusta, Georgia - Water heater installetion!

We was purchased water heater with installation. Customer service in store was very well. Person who helping for purchasing was very well. Installer absolutely difference story. He was delivered water heater and delay for 30 min. After observation utility space he was told me that he not able to installed water heater, because of different with diameter in exhausting pvc pipe does not match and we have to found different water heater with exhausting pvc pipe with diameter 2 inch and recommended founded different dealer or installer. I was found local plumber who provided equipment and installation with out any problem. He was very surprised on explanation first plumber and told me that any water heater with exhausting fan came with adapter for different diameter pvc pipes, but it was cost me little more. So be very careful what you wish for from Lawe's installer!
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Review
#684360 Review #684360 is a subjective opinion of poster.
Reason of review
installation
Purchased carpets and laminates from Augusta GA store and the installers stole my husband's wedding band, ate two boxes of oreos out of my pantry (and left the empty containers in the pantry), opened a new box of popcorn and took 2 bags, left off the closet doors they...
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3 comments
Anonymous
#920521

You might be an *** if you think anything in this world is free. Oreos and a wedding band.

The real question is why wasn't it on his hand? You have some nerve asking people who work hard to buy your floor. People like you think the world owes you. Wake up lady, they don't.

Your the kind people who always have a problem with others and try to abuse the system. Lowes did they right thing and you still acted like a ***.

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Review
#497293 Review #497293 is a subjective opinion of poster.
Loss
$1104
Tags
  • Lowes Bad SERVICE

Rude Customer Service Review

Vicky ls a rude person to customers she need to be fired Lowes Aiken sc
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Review
#490869 Review #490869 is a subjective opinion of poster.

Lowes in Augusta, Georgia - Terrible customer service while buying a dishwaher

Arrived at store on 7/30/13 around 5:45 and was met by a rep named Sam Sam was not well informed about the product but all in all did a good job. I was told I would receive a rebate equal to the cost of installation at checkout. Well, this didnt happen. Sam asked someone, Tim his manager, and was told by Tim that he would need to look up the rebate on in house computer and print it. Sam couldnt find it and tried to get Tim his manager to help. Tim said he had a customer, which he didnt, and that we would just have to wait. We finally got Tim involved and were told it was a computer problem which was a lie as Sam had no trouble using the computer. Time was arrogant and not helpful at all. It tood almost two hours to buy a dishwasher. Tim left a bad taste for Lowes and I wont consider them again. This store is on Bobby Jones Highway in Augusta Ga
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Review
#434508 Review #434508 is a subjective opinion of poster.

Lowes in Augusta, Georgia - Kolbalt Toolbox! Self Destrution!

Yesterday my week old kolbalt Toolbox Fell over all by itself! These upright toolboxes are very dangerous! It is on level ground, and is not overloaded. It can hold up to 1000 lbs, Somehow, I guess on the ground with your tools all over the floor and the toolbox pieces everywhere! I hope lowes can help me with this. I need *** new toolbox. It is nothing but bent metal now! Im glad it didnt fall on a child they would be dead! I will let you know what lowes does about it. Im hoping for the best. Be careful!
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1 comment
Anonymous
#249130

Dude, this is not just Kobalt boxes that will turn over! Any up-right box can turn over if the drawers are left open and the box is moved or even bumped.

This is why you should always keep your drawers closed and locked whenever not in use, never allow children to play in or around boxes, and never move a box with locking and making sure drawers are secure before moving the box. You did not say if a wheel had given way so unless the box was over loaded it is unlikely that it will just fall over.

Remember safety starts with you and it is everyones business. Sorry to hear about your box but my Kobalt has lasted for years and I had never had that kind of problem.

Review
#218689 Review #218689 is a subjective opinion of poster.
If your Lowe's does not display our American Flag Outside, Ask them why. Lowe's customer support told me it was to respect the diversity of their customers. So in other words they respect illegals and others by dis-respecting America. If their shoppers are...
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26 comments
Anonymous
#1711437

This is the first time I've seen this posting about Lowe's. I've wondered why Lowe's doesn't fly the flag at their Southaven, MS store.

I was in the store today and asked to speak to the manager about this very thing. Was told by a customer service agent the manager wasn't available but he could help. When I asked why Lowe's doesn't fly an American flag, he told me they have them hanging all over the store. I saw one.

I asked why not outside and he didn't answer. I also notice that Walgreen's doesn't fly a flag. You would think two of the biggest corporations would be grateful to the country who made them great.

If you love this country, tell the folks where you shop you would like to see the American flag flying in the front of their store. I did note Chick FilA and Hardees were flying flags.

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#130968 Review #130968 is a subjective opinion of poster.

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Lowe's Customer Care (CON8)
P.O. Box 1111
North Wilkesboro, North Carolina 28656
United States
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