State: Georgia City: Columbus Clear all filters (7 of 4791 reviews match)
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1.0
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Used their credit card when I got a refund back to card could not get the cash or money wired back to my checking account. Had to wait 15 days for a paper check. Their rebate check they said they sent never showed up I’m out 150 and they where suppose to sent affidavit...
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1 comment
Anonymous
#1440909

There are a number of problems with your complaint. 1st...nobody gives you cash back when you used a credit card to make the purchase, you will get credit back on the card.

2nd...if you hadn't waited so long to make the return it would have just canceled out the purchase.

3rd...why are you complaining about Lowes and not the credit card company that issued your card? It is the credit company that would have sent the check, not Lowes.

Review
#1200864 Review #1200864 is a subjective opinion of poster.
Cons
  • Gave us the run around
Reason of review
Problems with payment
2.0
Details
We went into the stood and ordered a door online by using a sales rep at the store, we paid for the door at the cast register up front and went home. 10 days later we had not received a phone call letting us know when the door would be in so we called Lowes. They told...
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1 comment
philMcCrackin
#1331092

Did ya'll hear about lowes new business model ? well what little customer service they do have is now getting farmed out to a call center so you can't complain to a store manager .

not only that but they are taking all the local contractor jobs floors , heating and air ,door installs and giving the installs to a company out of state !

that will be great service . on top of that all the deliveries will also be farmed out leaving no one accountable for damages to the product or home .

Review
#1048305 Review #1048305 is a subjective opinion of poster.
Product
Reason of review
Order processing issue
Loss
$287
Preferred solution
Full refund
1.0
Details
Arrived at Lowe's to find one white lady at counter and black man at the opposite counter waiting for the only sales clerk on duty. As I continued to wait patiently in line an employee walk up and assisted the one customer, the black man, whom walked off following the...
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2 comments
Anonymous
#1238017

So, no complaints against the black man, just the white woman who obviously was a racist and a bad person because she happened to be white. GROW UP AND GET A MORAL COMPASS!

The world is not out to get you because you are black. You are your own worse enemy and the only one in your way is yourself.

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Review
#950478 Review #950478 is a subjective opinion of poster.
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution

Lowes Lg Electronics Washing Machine Review from Columbus, Georgia

So I started the day off with buying an LG washing machine for a 50 % off but it had been "repaired". Thinking Lowes was reputable we went ahead and thought wow we are so lucky, returned it three hours later . Bought another ' repaired ' washing machine for two hundred more about to return that too coz it doesn't work. I don't know what racket Lowes has but I will NEVER buy anything from Lowes ever again. They are a complete scam. Lowes sucks completely and utterly. By far the worst appliance shopping ever. Did I say Lowes sucks. And we are a working class family. And they at trying to screw us over .
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Review
#871960 Review #871960 is a subjective opinion of poster.
Reason of review
Damaged or defective
2.0
Details
My wife and I purchased a refrigerator from Lowe's in Columbus, Georgia over Labor Day weekend (the first week in September). When it was delivered, there were scratches, dents, and obvious signs of it being a "floor model" which was not what we were told we purchased....
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2 comments
Anonymous
#910730

Got my fridge in finally. In regards to your comment, my answer would be that I want less jerking around.

I am not as educated as you probably are in this area, and all I get are weekly broken promises that it'll be delivered.

Had I been given the info that you provided rather than a weekly call telling me that it'll be in next week for about 2 months, I wouldn't be on this board.

Anyway, fridge made it and all is right with the world. lowes even let me keep an extra freezer shelf from the old one.

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Review
#556274 Review #556274 is a subjective opinion of poster.
Cons
  • Labor day purchace not delivered
  • Delivery of wrong product
  • No special offers as compensation
Reason of review
Problem with delivery
Preferred solution
Let the company propose a solution
Tags
  • Management Issues
I purchased a refridgerator that was "in stock" with my debit card on Saturday of Labor Day weekend. Not only did I not get the next day delivery as advertised (it wasn't delivered until Tuesday), but it was an old beat up floor model. We called and were offered a...
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2 comments
Helpful.Tech
#864953

Offering to provide a refund seems reasonable enough.

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Review
#529011 Review #529011 is a subjective opinion of poster.
Lowes - Botched range installation
Lowes - Botched range installation
Lowes - Botched range installation
Purchased a range and microwave in December. Installer COMPLETELY butchered the counter top when installing. Finally, after about 30 phone calls, negotiations and haggling....I received compensation for the cost of new counter tops....BUT NEVER AN APOLOGY! It was...
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13 comments
Anonymous
#599454

Lowes is s great company . They should be suing you .

Since when is grantic made with wood such as your 50 plus years old counter tops .

You really should not have included the pictures . Just made yourself look *** .

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Review
#376369 Review #376369 is a subjective opinion of poster.
Loss
$1000

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Mailing Address:
Lowe's Customer Care (CON8)
P.O. Box 1111
North Wilkesboro, North Carolina 28656
United States
Phone:
(800) 445-6937
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