State: Georgia Product: Lowes Customer Care Clear all filters (7 of 457 reviews match)
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Lowes in Evans, Georgia - Excellent customer service

5.0
Details
Clint was extremely helpful and knowledgeable about the products I wished to purchase as he’s been every time I’ve shopped at the 4305 location.
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Review
#1378067 Review #1378067 is a subjective opinion of poster.
Service
Lowes Customer Care
Reason of review
Good customer service

Lowes in Carrollton, Georgia - Frustrated!

Matt N. from Lowe's came to home to give a consultation on chain link gate repair/replace. He made a promise to get back with us with a quote and failed to, also, failed to respond to our attemps to contact him. Ended up contacting West Ga. Fencing to get a honest answer.
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Review
#1082212 Review #1082212 is a subjective opinion of poster.
Service
Lowes Customer Care
Reason of review
Poor customer service
1.0
Details
Arrived at Lowe's to find one white lady at counter and black man at the opposite counter waiting for the only sales clerk on duty.As I continued to wait patiently in line an employee walk up and assisted the one customer, the black man, whom walked off following the...
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2 comments
Anonymous
#1238017

So, no complaints against the black man, just the white woman who obviously was a racist and a bad person because she happened to be white. GROW UP AND GET A MORAL COMPASS!

The world is not out to get you because you are black. You are your own worse enemy and the only one in your way is yourself.

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Review
#950478 Review #950478 is a subjective opinion of poster.
Service
Lowes Customer Care
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution
4.2
Details
So I went to Lowe's yesterday myself a 50 year old retired woman and my 7 year old granddaughter period after walking up and down the same aisle for 15 minutes looking for a piece of plywood actually 6 pieces of plywood...3 pass me in the aisle trying to look busy ......
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1 comment
Anonymous
#1230527

Lowe's is a self service home improvement store. Always has been. If you actually wanted an employee to help you, you should have shopped at the local lumber yards and hardware stores when they were begging for your business 30 years ago.

Review
#940916 Review #940916 is a subjective opinion of poster.
Service
Lowes Customer Care
Reason of review
Poor customer service

Lowes Customer Care Review

2.1
Details
Lowes says it has a discount for veterans but when my wife to use her state issued VA card ( which is a emblem of a flag on her drivers license ) she was denied the discount. Lowes said it only takes VA issued cards. Funny most states, like Georgia now link the VA card with your DL so Lowes can say it offers a discount but doesn't have to hornor it.
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Review
#924834 Review #924834 is a subjective opinion of poster.
Service
Lowes Customer Care
Reason of review
Poor customer service

Lowes Customer Care Review from Atlanta, Georgia

2.5
Details
20 minutes on phone waiting to find if product was in store and where it was located... Went to store product not where I was told... Finally found help was sent to another wrong location.. Waved down another reluctant employee(Dan) he showed me and walked off, leaving me to pull large object from tight box. Was directed to wrong location for another item... Asked another employee (Alex) where it might be.. Was told row 4.. I asked right or left he said he did not know that "I would just have to go look". Not on that row so I asked another employee(Tom) he took me to row 2 and I found the item!!! Lowe's floor staff is very rude and inadequate.
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Review
#900394 Review #900394 is a subjective opinion of poster.
Service
Lowes Customer Care
Reason of review
Poor customer service
Lowes hired a subcontractor to install carpet in my home. I left the workers alone at my home for around 1.5 to 2 hours and I returned home to find my refrigerator had been stolen. I immediately contacted the subcontractors supervisor and he stated that he does not...
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Review
#836308 Review #836308 is a subjective opinion of poster.
Service
Lowes Customer Care
Reason of review
Poor customer service

Contact Lowes Customer Service

Mailing Address:
Lowe's Customer Care (CON8)
P.O. Box 1111
North Wilkesboro, North Carolina 28656
United States
Phone:
(800) 445-6937
All Lowes Contacts