State: Georgia Product: Lowes Replacement Clear all filters (3 of 40 reviews match)
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I purchased a refridgerator that was "in stock" with my debit card on Saturday of Labor Day weekend. Not only did I not get the next day delivery as advertised (it wasn't delivered until Tuesday), but it was an old beat up floor model. We called and were offered a...
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2 comments
Helpful.Tech
#864953

Offering to provide a refund seems reasonable enough.

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#529011 Review #529011 is a subjective opinion of poster.
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Lowes Replacement
Purchased brand new frig from Lowes a couple of days later freezer door warped. Called Lowes, got shuffled to just replace door, knowing I had 30 days to have a "new" replacement. Took calling corporate to get get new one (supposedly). New one arrived 61/2-7 hrs....
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1 comment
Anonymous
#809357

Your freezer door warped? Was it 2000 degrees in your kitchen?

The delivery guy was pissed because he had to lug your *** fridge out of your house again, not at you personally.

People forget places like Lowe's aren't manufacturing appliances in the back room. They're just as pissed when they get a damaged one that they then have to sell at a loss.

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#483420 Review #483420 is a subjective opinion of poster.
Service
Lowes Replacement
Please, please, please. Whatever you do DO NOT PURCHASE an extended warranty from Lowes. They will lie, put you off. Let me start from the beginning... My Fridge stopped cooling efficiently. I called the Lowes Extended warranty dept. I was informed that it would...
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12 comments
Anonymous
#855366

I am currently dealing with Lowes and Samsung. My washer has a very small, yet important piece broken and I cannot use it.

So, I'm on business day 5 of waiting to hear how they are going to honor this warranty that I purchased. They are telling me Samsung has no one in my metro area that can fix it. In the meantime, this isn't like my dishwasher where I can wash the dirty things in the sink.

No, I have to triage my laundry to see what is most important to the functioning of my family.

I have the word "fraud" floating around in my head. There is also "class action lawsuit" and "lawyer."

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#293237 Review #293237 is a subjective opinion of poster.
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Lowes Replacement

Contact Lowes Customer Service

Mailing Address:
Lowe's Customer Care (CON8)
P.O. Box 1111
North Wilkesboro, North Carolina 28656
United States
Phone:
(800) 445-6937
All Lowes Contacts