State: Georgia Clear all filters (159 of 4784 reviews match)
filters
State:
City:
Show
Product:
Show

Lowes in Fayetteville, Georgia - Disappointed Loyal Customer

1.0
Details
I recently had a garage door install by Lowes. The installer measured the door wrong which left about a 24 inches gap. Lowes install team wants me to hire someone to fix their mess up.
View full review
Review
#1268603 Review #1268603 is a subjective opinion of poster.
Reason of review
Bad quality
1.2
Details
The journey started with Lowe's about January. We went in the store looking to purchase cabinets. We were told that Custom Cabinets would take several months, and was advised to go with in stock they would take about two weeks; so we decided to just go with the...
View full review
1 comment
Anonymous
#1488507

It should have been pretty obvious when it took 2 months to even "kind of" get an order for stock cabinets set up that you should have walked away and gone elsewhere. You could have gone to a local cabinet shop and had custom cabinets built and installed for a similar price in a fraction of the time you spent with lowes. Why didn't you pay attention to the warning signs that problems were ahead and run from Lowes?

Review
#1262375 Review #1262375 is a subjective opinion of poster.
Product
Reason of review
Damaged or defective

Lowes in Kathleen, Georgia - Not a pleasant experience. Went with other company.

1.0
Details
Measurement was 200sq more than I measured, which included 15% waste. No phone calls from the store, went in person and talked to different person. Waited for another call. Called store and no one was in the department. Called another company and had the carpet installed within 72 hrs of the sale. Better carpet and less Money. Lowes lost $2500 on the deal. Might want to find a different installer and teach employees to talk to each other.
View full review
Review
#1250275 Review #1250275 is a subjective opinion of poster.
Reason of review
Poor customer service
Featured
2.5
Details
Lowes - Whirlpool refrigerator
Purchased refrigerator on March 3, 2018. It is not cooling....had so much food spoilage..can only get refund for spoilage if i provide receipt for purchases. Who keeps their supermarket bills. Called WHIRLPOOL HEADQUARTERS...very rude customer service, and only because...
View full review
6 comments
Anonymous
#1474717

What brand of appliances do you think you will be able to buy in the future that will replace a defective appliance rather than repairing it?

View more comments
Review
#1231539 Review #1231539 is a subjective opinion of poster.
Reason of review
Damaged or defective
3.5
Details
Lowes - Major Home Renovation Disaster
Lowes - Major Home Renovation Disaster
Lowes - Major Home Renovation Disaster
Lowes - Major Home Renovation Disaster
Lowes - Major Home Renovation Disaster
Lowes - Major Home Renovation Disaster
Lowe's Rincon Ga. In the beginning I was given permission to record. Contract signed 1/27/2017 Displaced from home since 3/13/2017- current. I have recordings of being told .1.) In my house being told No you cannot have another contractor do the work. This is before...
View full review
Review
#1230850 Review #1230850 is a subjective opinion of poster.
Reason of review
Poor customer service
1.4
Details
Worst company to try to get a problem resolved with!
View full review
3 comments
Anonymous
#1455985

If your requests to resolve a problem are as detailed as this post it is no wonder no one will help you. Why would you even bother posting a complaint like this on a complaint board? If you aren't willing to go into any detail at all about your problem with Lowes is, don't waste your time.

View more comments
Review
#1223331 Review #1223331 is a subjective opinion of poster.
Reason of review
Poor customer service
1.8
Details
Terrible customer service! In November I ordered a washer and dryer set that was to be delivered in January. Upon the delivery date, Lowes sent me 3 defected items: a washer, dryer and refrigerator all which had several dents in them. I decided to keep the fridge and...
View full review
Review
#1213608 Review #1213608 is a subjective opinion of poster.
Reason of review
Damaged or defective
Preferred solution
Price reduction
1.0
Details
Used their credit card when I got a refund back to card could not get the cash or money wired back to my checking account. Had to wait 15 days for a paper check. Their rebate check they said they sent never showed up I’m out 150 and they where suppose to sent affidavit...
View full review
1 comment
Anonymous
#1440909

There are a number of problems with your complaint. 1st...nobody gives you cash back when you used a credit card to make the purchase, you will get credit back on the card.

2nd...if you hadn't waited so long to make the return it would have just canceled out the purchase.

3rd...why are you complaining about Lowes and not the credit card company that issued your card? It is the credit company that would have sent the check, not Lowes.

Review
#1200864 Review #1200864 is a subjective opinion of poster.
Cons
  • Gave us the run around
Reason of review
Problems with payment
1.0
Details
Word to the wise do not use Lowe’s for installation services. I purchased blinds from them and paid for installation. I picked up the blinds 3 days ago and still had not heard back from installation services. I kept getting someone will call me back. Finally two phone...
View full review
2 comments
Anonymous
#1491171

You do realize LOWES charges their customers for the installation and picks the installation company - don't you? Hence why they are responsible for everthing. Idiot.

View more comments
Review
#1195938 Review #1195938 is a subjective opinion of poster.
Reason of review
Poor customer service
1.0
Details
I am sending this to inform you of my total dissatisfaction and disappointment with the home renovations that were undertaken and are currently still being managed by the Albany, GA store (0491). While the initial meeting and planning with the store’s Project...
View full review
Review
#1187514 Review #1187514 is a subjective opinion of poster.
Cons
  • Quality of the artisans
  • Are not organized
  • Lack of responsiveness
Reason of review
All of the above
Preferred solution
Full refund
Tags
  • Bad Customer Support