Lowes Reviews in Stone Mountain, Georgia
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(5 of 4884 reviews match)
Lowes in Stone Mountain, Georgia - No Delivery
Wanted a Job-site delivery for tuesday am. No truck available as the driver is in the hospital. No back-up driver? Lost a comercial sale to Home Depot. Does this sound like a smart way to do business. One would think that the ecomomy would prompt us all to help any and every customer. I've been in the Loganville,Ga. store nearly every week since it opened, and the service (except for a bad Whirlpool D.Washer) has been good. My tendency as a Contractor is to have material delivered as my time is better spent on the job.
Lowes in Stone Mountain, Georgia - Waiting on free nail gun for one month
Sale paper advertisement stated buy 12 inch Hitachi dual miter saw and get a 2 inch Hitachi brad nailer free.We went to the Lowe's store before sale was over which was Sept 23.They said we could pick up nail gun on October 01.I called a week after pickup date and they said it had not come in.Then on October 9 we went to Lowe's and ask why it was taking so long.They called store on Dallas hwy and they had 4 at that store but they said we could not get one there, we would have to wait until they got some at that store.I explained to girl at inf desk we really needed it on the 9 but she said we would just have to wait.She was talking to someone named mark on the phone in store.The store where we bought this is on east west connector in Austell, Ga.We have bought many things in Lowe's including my Freezer,so I would appreciate an explanation on my email.(firstname.lastname@example.org.)We are very disappointed and was in Statesboro,Ga this past weekend and mentioned the way the Lowe's here in Austell has treated this matter.As of today Oct 17 we have heard nothing.We are very disappointed at the way this has been handled.Janet Willoughby.
Lowes would not honor rebate
Submitted rebate with proper documentation and Lowes denied Rebate. This is the second time this happened. Went to the store where I purchased the item and they confirmed that the register reciept showed the item and the rebate form was properly filled out. Resubmitted and again no rebate. Also Lowes keeps outdated product on their purchased and item that had a $10.00 off coupon and when I tried to use it it was expired and the cashier was very rude so I did not purchase the item or the other items that I was purchasing. Put my wallet back in my pocket and left. No more Lowes for me.
Lowes in Stone Mountain, Georgia - Ex employee
Lowes does have a very dumb return policy. And it is filled with people that really don't care. These people make the employee and the customers time there ***. I wasn't fired from lowes i resigned. But it was the most depressing job i have ever had in my life. As an ex employee I can say that when a customer comes to the return desk of a specific race management does in fact question the return. Lowes is just filled with a bunch of miserable employees that have no choice but to stay there and work for little or nothing. That's why the service at most of them is horrible because its a very depressing job to have.
Lowes in Stone Mountain, Georgia - Lowe's Kitchen Cabinets
In November I took in two sets of Cad originated drawings for kitchen cabinets to acquire an estimate. The 'design specialists' showed us the door design and colors available. The design 'specialist' stated a specific manufacturer would be the cabinet supplier We then finalized the selections and and asked them to come to our home and measure the installation so as there would be no error. The design 'specialist'and install manager came out and measured. The installation was to be finalized prior to 12/31/2008. As of this writing 2/5/2009 the installation is not complete. The design 'specialist' and measuring totally "screwed up" and this has required our total costs to increase. NEVER AGAIN!
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