23111 W Outer Dr, Allen Park, MI 48101, USA
Not resolved

Lowes built a deck for my wife and I about 4 years ago I should say they tried to bad work right from start they installed crooked posts warped boards they fired worker another Lowes carpenter was sent over he said deck needed to be completely redone in order for deck to look right but Lowes repaired they did not redo posts I complained again they sent another carpenter over he installed new posts put new lumber on top rail that warped in 3 months I called Steve the salesman at Lowes he agreed the lumber should not have warped so soon I contacted Lowes again but was informed by manager that they would not do any more work on deck I called corporate office manager called back and said they would start work on deck again in two weeks two weeks went by manager called said it would be a little longer weeks went into months I called corporate office and told them I would get someone else to finish deck Lowes has many good products I have shopped there many years and will continue to but no outside projects

Product or Service Mentioned: Lowes Deck Installation.

Reason of review: bad work.

Preferred solution: Let the company propose a solution.

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