About seven years ago we bought enough lumber to build a beautiful staircase down to our dock, used ground contact wood, even though it did not touch the ground. We worked sun up to sun down for weeks.
We made sure everything was perfect. It is totally rotten and we tried to replace a few pieces at a time. The stairs are now unsafe. We were told they had a new formula for the pressure treatment that obviously did not work.
It now needs a full redo.
What a terrible experience. How does one get a refund?
Reason of review: Bad quality.
Monetary Loss: $1200.
Lowes Cons: Wood quality.