Not resolved

The installers were to come at 8:30 in the morning but their van broke down. that was the only phone call we got.

We had to make all the other phone calls to find out when we were getting our carpet. They finally got another vehicle lined up and then instead of coming to our house, they went to Nebraska to do a job. they didn't get to our house until 6:00 that night. they told us they were coming at 3:30.

And to top it off, they brought our carpet in a Jeep, with the carpet sticking out and it was raining. And it wasn't wrapped! The manager of the installation dept. was rude and very unprofessional.

The manager of Lowes was the same way.

We are done with Lowes.

we both took time off work to get this done

Product or Service Mentioned: Lowes Installation.

Monetary Loss: $300.

  • installing carpet
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