Casa Grande, Arizona
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4 comments

Even though my husband went to the trouble to get a sticker on his drivers license proving he is a Vet, it's not good enough for Lowe's.

They require The Vets to go to the very large amount of TROUBLE!! getting a card from the Veterans Administration.

We are going to Home Depot from now on because they aren't so picky. We have spent a lot of money over the years at Lowe's so it is their considerable loss.

Imagine such a large company afraid to lose a few dollars over this issue. Are they more concerned with keeping a few bucks over allowing Vets a small discount.

Reason of review: Poor customer service.

Monetary Loss: $200.

Preferred solution: Let the company propose a solution.

Lowes Pros: Their products and their cashiers.

Lowes Cons: Veterans discount policy.

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Anonymous
#969667

A 10 per cent discount is a lot of money if buying a appliances ...often hundreds off...it's only right to ask for verification...You can pay full price and return later with proof and get your discount taken off.

Anonymous
#953341

Why isn't your husband the one doing the complaining? Furthermore, there isn't any reason for a Vet to receive a discount.

They have done their time and are no longer on active duty. I can see active duty military receiving a discount, but a Vet is no longer putting their lives on the line. IF Vets need to have a discount, then law officers, fire fighters, EMTs, etc.

should all have a discount too. They are in a much more dangerous line of work than retired Vets are.

Anonymous
to anonymous Dunkerton, Iowa, United States #953371

ANONYMOUS

WERE YOU A VET, IS ANYBODY IN YOUR FAMILY { CLOSE} A VET YOU SOUND LIKE A HIPPY DIPPY OF THE 60'S. BUT THERE ARE A LOT OF PEOPLE SAY THEY ARE VETS THAT ARE NOT

VETS IN YOUR GOVERMENT EYES AT LEAST ONE DAY ACTIVE DUTY DURING PERIOD OF WAR WHICH STOPS ALL WEEKEND WARRIERS OF 1960-1970 UNLESS THEY WERE ON ACTIVE DUTY ONE DAY THIS DEFINATION IS ALSO THE GOVERMENT'S DEFINATION FOR VA LOANS ETC IN THE 70'S IN MY CASE EVERY TIME I WALK IN TO LOWE'S I LIMP BECAUSE MY KNEE LEGS ,SHOULDER WERE BLOWN UP AND I SPENT 6 MONTHS IN hOSPITAL'S IF LOWES ASKS FOR MY DD214 I WILL SHOW IT TO THEM.

Anonymous
to anonymous Chesterfield, Virginia, United States #953382

This is the Lowe's policy on the Military Discount. Does your Husband qualify?

Also, it is the exact same as the Home Depot policy.

Lowe's established the 10% Military Discount to support the men and women who are currently serving our country in the Armed Services1 and to honor Retired Veterans and VA Recipients.2 This 10% discount is also extended to the immediate family3 of those who are currently serving, Retired Veterans, or VA Recipients.

To qualify for the Everyday 10% Military Discount, you must:

Be currently serving in, or retired from, a qualifying branch of the Armed Services, or be the immediate family member of someone who is and have a valid military ID Card.

Or:

Be a veteran who receives VA benefits and have a valid Veteran Identification Card (VIC). We honor all Veterans on three specific holidays: Memorial Day, 4th of July and Veterans Day. During these three holiday weekends, we extend the discount to all veterans who served honorably and who present a valid Form DD214 or other proof of service. The Lowe’s Military Discount is extended to the Veteran community on these three holidays only.

The Military Discount must be used on personal purchases only and cannot be used for Lowes.com purchases, previous sales, or the purchase of gift cards or services including product installations. It cannot be combined with the Lowe’s Price Guarantee, or promotions such as "Spend and Get," "New Mover," "Project Starter," "Your Choice," or discounts such as Quote Support Program (QSP) quotes.

•1 Armed Services — US Army, US Navy, US Air Force, US Marine Corps, US Coast Guard, or the National Guard and who are in active, reserve, or retired status. •2 Retired Veterans and VA Recipients — Veterans who have retired after 20 years of service and/or those who receive VA Benefits •3 Immediate Family — Spouses and/or dependent children (up to 18 years old.)

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