Over the past 5 days from 4/26 through today, 4/30 I have gone to the Lowes store at New Center Point 5 times and have been served by 4 different plumbing "Associates". All I needed was a way to connect a new kitchen faucet to 3/8" PEX and I have done this many times before using Shark *** products.
The 4 associates tried to sell me valves I did not need and 3 things instead of 1. Today when I went back for the final time the plumbing associate I saw yesterday saw me and walked away. This is terrible customer service.
I have never received such terrible customer service at Home Depot or Ace hardware. This Lowes need to teach their associates the correct way to fix things instead of constantly trying to upsell customers things they do not need.
Product or Service Mentioned: Lowes Customer Care.
Reason of review: Poor customer service.
Lowes Cons: I will go to home depot from now on.