My husband works for Lowe's and is now seeking new employment due to lack of appreciation for what he's done and wants to become. He recently applied for numerous Asst.
Manager position and have been denied the last 3 times. Well the 3 times he has been denied is to hire someone outside the company. I just recently went into his store to perform a mystery shop. I was looking for and Asst Manager.
I did find one and proceeded to ask him for assistance in having my floor installed. I asked him to please set me up with a measure fee. He had to call another assc mind you someone who is getting paid less and knows more. He then told me he was still new to Lowes.
I did ask the assc. who helped me how long has that manager been in position and shockingly they said year and a half. Wow!!!!! Then proceeded to observe flooring dept and my god can you say Walmart.
Clutter, mess, open boxes, overstocked topstock, carpet rolls put in wrong, nothing was labeled to verify what product was. By far the worst environment ive been in, in a long time. I will never let anyone know my husband works there. No wonder they never see a million dollar week.
Lowes needs to hire within, people who know the business. When its this bad it makes you wonder who's doing the hiring. I used to work for Lowe's and back 10 years ago Lowe's was booming and now they declining.
Their service is by far the worse. Anyone can look at a piece of paper and figure numbers out, but it takes a real manager to help the customer to the fullest.
Reason of review: Poor customer service.
Preferred solution: Get rid of moron managers.