I purchased Pella windows from Lowes in Oshkosh, WI on April 3, 2018. The windows were received and installation began on May 15.
The installer made a mistake on the window measurements: they were 1/2" too big for the openings but insisted they could make the window fit. WRONG! The installers got the windows in but they mutilated my home. They have yet to finish wrapping the outside of the windows and have removed all the interior wood trim around the windows.
It is now July 17 and Lowes doesn't give a damn about completing the installation. I have contacted four reputable contractors and no one wants to finish Lowes chop job. I am contacting an attorney and the cost will be much greater than if I had just purchased the windows from a reputable company.
If you want windows, STAY AWAY FROM LOWES! Lowes doesn't even deserve a one-star rating.
Product or Service Mentioned: Lowes Window Installation.
Reason of review: Not as described.
Monetary Loss: $6569.
Preferred solution: Full refund.