Started kitchen remodel project with Lowes in Mooresville and received horrible service. Never received calls back without calling multiple times.
Job was never finished and we had to finish it on our own. Drywall was gouged, trim work not completed, door knobs not completely installed and multiple unnecessary screw holes found in the drywall that had to be fixed. Multiple attempts were made to have the installers fix these issues and nobody made a return visit. Lowes wanted to come back to my house to take photos of "their finished project" and we refused to let them come back out to take photos of the work that we had to finish even though we paid them to do it!
Beware! Take your business elsewhere!
Product or Service Mentioned: Lowes Kitchen Remodeling.
Reason of review: Poor customer service.
Monetary Loss: $2500.
Preferred solution: Price reduction.