150 State Rt 17, East Rutherford, NJ 07073
Not resolved
Discounts and Special Offers
Diversity of Products or Services
Ease of Use
Exchange, Refund and Cancellation Policy
Layout of Store
Price Affordability
Product or Service Quality
Value for money

Second time in a period of two months called for service on 3 year old washing machine. Parts never on the truck.

Wait another two weeks come with wrong part. Takes another two weeks this is first time. Current situation AGAIN come w/out part. Waiting two weeks again.

Set up a date to come took off from work called to cancel at last minute. Still no service. Call this morning find out they lied to us. Part just ordered.

No idea when they are coming. Running to laundromat while caring for 100 year old Mom! What a disgrace.

Spreading the word to everyone I know about Lowe’s and their warranty. Never step foot in this store again!

Product or Service Mentioned: Lowes Warranty.

Do You Have Something To Say ?
Write a review


You will be automatically registered on our site. Username and password will be sent to you via email.
Post Comment

Boycott racist lowes


Are you just working with the technician? have you called their service line to make a complaint on them?

just curious. I know sometimes the parts need to be ordered.

sometimes the service line people can help. especially if you ask to speak with a supervisor.


Are you kidding? Do you really expect them to carry all the parts for all the appliances they service in their truck?

That idea just isn't realistic.

Some problems are easily solved but it isn't uncommon to have to order parts. Just a fact of life as trucks aren't big enough to haul a warehouse of parts in.