I purchase a central unit for my home at Lowe's , Decatur Texas. A Ary Company Heating and AC.
did the installation. The unit is call a packed unit, mean the heat and AC is in one unit with plenum boxes run on the crawl space connected with flexible ducts. Well A Ary, Co. install plenum too short that do not give any room for the crawl space skirt wall; also some flex ducts was touching the ground risking animal tear down the ducts.
A Ary, Co leaved the unit completed out of level, never hook the electricity and never tested. A Ary,co. are very unprofessional, had no idea what mean service, only want is make profit. Be aware that Lowe's won't back you out.
Now my unit is not finish, and another company is charging me $3000 to finish this installation because A Ary,Co. do not leave enough return to breathe so the unit won't freeze . Please be aware of this so do not make the same mistake I did. A Ary company heat and AC at Decatur Texas do no have the minimum idea about heating and cooling, and this the kind contractor Lowe's hired.
Be Aware. Thanks
Product or Service Mentioned: A Ary Air Conditioning Hvac Installation.
Reason of review: Poor customer service.
Monetary Loss: $7500.
Preferred solution: Price reduction.
I didn't like: Hvac installation sucks.