On June 11, 2015 I placced an order with the Lowes in Rockingham NC. The door was placed fon order with a 28 day wait period.
On July 9th i was contacted that the door had arrived. Teh order was for a Fiberglass door. To my surprise when the box was open it was a regular wooden door. The door was much cheaper than what i paid for.
The door the store gacve me is the exact door i havve know. i had to pay someone to pick up the door andpaid them to return the door. I am being ripped off for at lease 1000.00. I am not dsure i trust the store anymore.
The salesman tried to say there was a lifetime warranty on the door. When opening the box you can clearly see the wording limeted warranty.
Reason of review: Order processing issue.
Monetary Loss: $1.
Preferred solution: The correct door and a discount for the issue .