10425 Gibsonton Dr, Riverview, FL 33578, USA
Not resolved
2.6
Details
Customer service
Discounts and Special Offers
Diversity of Products or Services
Ease of Use
Exchange, Refund and Cancellation Policy
Layout of Store
Location
Price Affordability
Product or Service Quality
Staff
Value for money
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I have always preferred Lowes to Home depot and my lowes credit card was for 1500,yet I only ever used 900 at the most.The balance sits at 340.00 and I never missed one payment and also have NEVER payed the minimum balance.I am ready to purchase 5,000 dollars worth of hard wood flooring and have 4200 in cash.I went to look at their offerings and noticed my credit was reduced to 390 dollars?I was the victim of a person who had 8 credit cards in my name aND USEED 10,000 OF THE 25,000 THEY GOT IN approved for BEFORE THEY WERE CAUGHT.Amazon who I enjoyed a 2500 balance has restored my credit line after a brief period as has targets,home depot,bank of America,exxon, and visa.In fact every card I legitimately owned and payed for sevral years decided to restore my credit in full. Now as I picked the flooring I have discovered Lowes has lowered my credit despite never missing a payment and an obvious dissonance in my history.I have applied for a 1000 balance,however upon further reflection I will go the Home Depot or a smaller store and after Lowes seven to 10 day investigation will consider whether to ever conduct business with them again.I understand the credit report part,however a person who never missed a payment in many years and continues to meet his obligations to Lowes shoul;d be at least afforded a call or written notice informing them of the credit decrease as was done with several of the other businesses who I did 100's of thousands of dollars worth of business with.I usually never even used my lowes card when purchasing items for less that 200 dollars,yewt Lowes has made me into a slouch.Orchard Supply should rethink their connections

Reason of review: Lowes has made me a bad risk customer despite never missing a single payment and perhapd home depot will be more convenient anyway.The difference is minimal.

Preferred solution: Let the company propose a solution.

Lowes Pros: Ease at picking what i wanted quickly.

Lowes Cons: Employees lack of knowledge and lethargic approah.

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