Moss Point,Mississippi
Not resolved

We built a new house six years ago we built a large deck on to the house so far we have replaced about 6 or 7 deck boards that have rotten to the point of you could fall through them. We still need to replace at least 7 or 8 more before it is over be will be replacing the entire deck.

The wood we bought was suppose to have a lifetime warrenty of about 40 years.

What would you advise we do about this problem. I have a beautiful deck and would hate to see it be torn off because of fauilty materials from your store.

Monetary Loss: $2000.

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there is no one in the country who will guarantee wood. that is an asinine thing to even suggest.

it is biodegradable and no company would do it. trex is not even guaranteed


contact Lowe's or your contractor. Your contractor is either out of business, bankrupt or has fled the county by now, so get out your warranty papers---you did keep them, I assume---and contact Lowe's.

The guy should come out and inspect the deck and he can then tell you whether it is the wood or some contributing factor that is making the deck rot. You may have a problem with water, drainage, who know what, that is making the deck rot away.


are you seriously expecting someone from lowes to come on here, and contact you about this? dumdumdumdumdumdum

:cry :cry :cry

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