I was in Lowe’s today to order a custom blind after 15 minutes I went to the service desk to ask for help. The girl paged someone no one showed up.
I went back to the service desk a second time and she repaged someone. After another 20 minutes I went back to customer service desk a third time. The sales associate was very bothered by me returning a third time. She basically went into a rant about how someone called off and I would have to wait for the paint area associate to be available.
I walked to the paint area and there were 5 people in line.
My question is why couldn’t she help me. There were two associates at that desk with no customers.
So basically after being there 1 hour I left without ordering my blind.
Reason of review: Poor customer service.
Lowes Pros: Staff assistance.
Lowes Cons: Dont care about good customer service all about the money.