State: Illinois City: Capital Clear all filters (3 of 4838 reviews match)
I purchased an extended warranty and was told it would cover if my basement flooded. Well it did and i called and called to find out the people at Lowe’s in Springfield Illinois lied to make me buy an extended warranty. It’s not covered and I’m out another 400 for a...
View full review
1 comment

An in formed consumer will do the wise thing and read the terms of the warranty before they make the purchase. Some salespeople will tell you anything to make a sale and there are the cases of where the salesperson doesn't fully understand the warranty or the questions they are being asked. Yes, it will take a few minutes to read over the warranty before you make the purchase but you will know what is and isn't covered before you need the warranty.

#1593933 Review #1593933 is a subjective opinion of poster.
  • Variaty of items
  • Military appreciation
  • No consideration or respect whatsoever
  • Knowledge of staff
  • Customer service
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution
  • Excuses And Lies
  • Terrible Experience Lowes
  • Worst Experience I Ever Had
Should have received $40 and $10 gift cards from sherwin williams paint rebate said that it couldn’t verify my purchase even though I entered the receipt information correctly. Also unrelated but I have purchased a brand new riding mower that when they sent did not run...
View full review
1 comment

Did you ever think that there might be user error if 2 mowers don't run right? Did you put oil in them?

Are you using fresh fuel rather than gas that has been sitting around for a long time? Are you using the choke properly?

#1527704 Review #1527704 is a subjective opinion of poster.

Lowes in Capital, Illinois - Tile installation estimate

Lowes - Tile installation estimate
Bought tile from Lowes. Got an estimate for installation and removal of old tile/carpet. They wanted almost $11,000 for a 915 square foot install!!! That did NOT include the cost of the tile for which we had already shelled out $3800. Once I received the estimate which only showed a total amount, I requested a detail of the charges and found I was being charged roughly double the amount they had stated for installation. In addition to finding hidden costs, it appeared they were padding the costs of installation and removal, if not out and out double charging for it! Needless to say, I decided not to use Lowes for my tile job.
View full review
#1497774 Review #1497774 is a subjective opinion of poster.
Reason of review
Pricing issue

Contact Lowes Customer Service

Mailing Address:
Lowe's Customer Care (CON8)
P.O. Box 1111
North Wilkesboro, North Carolina 28656
United States
(800) 445-6937
All Lowes Contacts

Latest Question

Lowes Questions