State: Illinois City: Chicago Clear all filters (30 of 3455 reviews match)
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Don't get a fence installed with them unless you want a headache if they mess up. A fence install was supposed to take one day, however someone messed up and didn't count the pieces correctly & was missing a post. They didn't inform me of this until afterwards and left...
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1.5
I didn't like
  • Disinterest on the part of lowes employees
  • Unprofessional delivery service and call back promise
  • Lack of response
#1122336
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All I've been trying to get is an estimate. I want to get my deck rebuild and screened. When the sales guy came out, he said they've never screened a deck and was going to check with a carpenter to see if there's anything he can do. So after 3 days he said he would...
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Anonymous
Anonymous

It's obviously a project that is beyond the capabilities of their construction crews. Building a deck is one thing, adding a roof and enclosure is another. You are obviously b...

4.0
#912939
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I visited Lowe's today 6/29/16 in Mccomb Ms.I just don't understand how your business has over 40 to 50 workers on dayshift working and every worker you have is lazy and just walks around doing Nothing!!!! My husband and I asked 3 different workers for assistance and...
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2.5
#874399
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Other Product Review

Lowes
#742414
Service and work was good. Lowes uses Synchrony bank and becaause of them I no longer want anything to do with Lowes.
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Online Pricing Review

Lowes
#528929
I had ordered something online at lowes.com and when I got to the store to pick it up, it was not what I had ordered and they said their was an error with the pricing online. I called the hotline and was treated very badly. I then spoke with the supervisor or lowes and he was even more rude!!! Said that lowes.com and th he actual store are different. Lowes will NOT have my business anymore!
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Lowes - Review about Air Compressors from Chicago, Illinois

Lowes
#508405
Two air compressors garbage. Third ordered they never called when they came sold out now I got to wait another week
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I am a card holder at lowes on 6920 state ave in Wyandotte, kS and I have had some good employees helping me when you finally fine help after walking around looking for somebody. And some are very rude employees. They'll tell you they're about to take there break. And...
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2.4
#636535
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I purchased a Samsung dishwasher. It was missing the toe kick piece, which I didn't realize until I installed it. I've spoken with Lowes Customer Service for a total of at least 6hrs now trying to get the piece replaced. I Keep getting transferred from one...
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Anonymous
Anonymous

"I even had the Lowes store manager call in and they refused to help him."Sounds like Lowes has tried to help you - it's the Samsung company you should be complaining about.

1.5
I didn't like
  • Customer service
  • Customer service received
  • Lack of response
#621383
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kobalt tools suck all off them! the break. they give you a hard time to replace them what happend to made in usa? i'm a nascar fan and it *** me off to see the #48 team promote such garbage. bring back usa tools! im a union carpenter these tools are junk! dont buy...
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Anonymous
Anonymous

Completely agree they've dssappointed me for last time. I assume they were trying to replicate craftsman with warranty and innovative tools. The quality is terrible and warran...

mikewarme
mikewarme

Their side cutting pliers can't even cut tie wire!!! I'm on the phone with them know because their chinese workbench I bought has a sheet metal piece that is stamped wrong. AF...

#370067
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We bought a screen door from Lowe's. We installed it outselves,because the gentleman working in the door area we could not understand and didn't feel comfortable trying to book an installation with him. Well, the hinges completely broke off within a month of...
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Anonymous
Pella Believer

Sounds like the installer(homeowner) didn't have a clue as to how to install the door. There are tens of thousands of Pella storm doors out there that are professionally insta...

RetailCop
RetailCop

The hinges just broke off??? I'm glad the manager is taking a stand for his company. Even though most people (sneaky geeky) think that a huge corporation could absorb this mea...

#357461
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After purchasing $135 of inlaid flooring I asked how much they would get to install it. I was told $1.50 a Square Ft. and if it needed underlayment it would be an additional $1.75 a SF. I paid them the $35 refundable estimate they had a man come out and he would...
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Anonymous
Charlie

I hate Lowe's. I wanted flooring (Vinyl and Carpet) for the whole house. I have been several times to the store and had to hunt down their Carpet rep.. The service was terribl...

Anonymous
Anonymous

Sounds like Lowes. I went to Lowes with my mother in Florida, and she was quoted an estimated $400 to redo her kitchen floor. The man came and measured which were the same a...

#352595
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I purchased a ride on lawnmower online from Lowe's. I thought they were reputable, and the advertised price was wrong. The store and co refused to honor the price and acted like I was trying to scam THEM. Well I am going to consumer complaints 6to see if they can...
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Anonymous
SmokyMtn53

I too purchased a riding lawn mower via online and they contacted me to say that they would not honor the online price. I would be interested in learning if consumers have any...

#305055
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Contact Lowes

Mailing Address:
Lowe's Customer Care (CON8)
P.O. Box 1111
North Wilkesboro, North Carolina 28656
United States
Phone:
(800) 445-6937
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I understand Lowes will eliminate all employees commission as of Sat 2/11/12. While offering a concession formula of 2011 earnings which could compensate them at up to 50%, the loss will change the overall demeanor and personality of Lowes' employees. Why ? ...
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Anonymous
Should be somewhere else

Just goes to show how much they care about their employees. They treat the like dogs .understaffedand backstabbing.This is true I live it!!!!! The end result is the customer ...

Anonymous
Todd

They have managers that watch *** on their new ipad that has mot their new ipads that has not been useful in the lowes experience of rhw future. I once interviewed a potential...

#295647
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