State: Illinois City: Chicago Product: Lowes Manager Clear all filters (4 of 292 reviews match)
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2.4
Details
We bought Faucet from LOWE'S, and PAID $435. It leaks and motion sensor does not work. I went to LOWE'S, ARLINGTON HEIGHTS, ILLINOIS and the customer service told me that LOWE'S CANNOT HELP ME, they sent me to their Kitchen Department, which was not helpful, they...
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3 comments
Anonymous
#1587695

Doesn't make sense that you shut all the water off. Most faucets have a valve underneath the sink to shut off the water.

They are correct though. You have to contact moen for a replacement.

Since it was the weekend you could have bought a cheap replacement faucet to stick in until moen is contacted. On the other hand, why would anyone buy a 400$ faucet...

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Review
#1380802 Review #1380802 is a subjective opinion of poster.
Service
Lowes Manager
Cons
  • Warranty service and store customer service
Reason of review
Poor customer service
Loss
$435
Preferred solution
Let the company propose a solution
Tags
  • Bad Warranty

Lowes - Manager Review from Chicago, Illinois

2.4
Details
I am a card holder at lowes on 6920 state ave in Wyandotte, kS and I have had some good employees helping me when you finally fine help after walking around looking for somebody. And some are very rude employees. They'll tell you they're about to take there break. And the cashiers can be so rude. The young girl in returns and I had a yelling match at each other. She was still there the last time I was there. Do they know there are people who want a job. If they don't like there job they need to leave. who's over this store. They need a manager who's not going to take employees being rude. Something bad is going to happen at this store if they don't get it under control. I keep watching the news. I don't shop there any more. This store will go out of business, b/c people will stop coming. This is how we as customers in the Dot (Wyandotte) do businesses like these. We stop coming. We will shut them down. Just watch....
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Review
#636535 Review #636535 is a subjective opinion of poster.
Service
Lowes Manager
Reason of review
Poor customer service

Lowes in Chicago, Illinois - Lowe's internet fraudulant ad

I purchased a ride on lawnmower online from Lowe's. I thought they were reputable, and the advertised price was wrong. The store and co refused to honor the price and acted like I was trying to scam THEM. Well I am going to consumer complaints 6to see if they can help or not. I have really never made a large purchase from the or anyone before. The store manager in Martinsville Va directed me to customer care, who told me he had to make good on the price, he claims the co themselves refused to honor the price. Well, no more Lowe's ordering.
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1 comment
Anonymous
#451593

I too purchased a riding lawn mower via online and they contacted me to say that they would not honor the online price. I would be interested in learning if consumers have any recourse against Lowe's to make them honor online transactions.

Review
#305055 Review #305055 is a subjective opinion of poster.
Service
Lowes Manager
Loss
$3

Lowes in Chicago, Illinois - If this *** swears at my wife again I will beat his ***

My wife works at a lowes and her manager swears at her. She is afraid to lose her job if she complains because the others that have also have been fired. She busts her butt. She comes in early works on her days off help other departments and she has to deal with this *** talking like that to her. Stay Woody If I see you on the street I will beat the *** out of you. I promise. I have personally boycotted shopping there as a result of this practice of firing the good employees and hiring bad management. Demoralize me I dare you.
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3 comments
Anonymous
#251752

forget talking to HR and managent there. Call corporate office immediately and speak to the Regional HR. Then you will see something done

bigling97
#248067

Lowes HR Department, you are a ***. My mother taught me that if I have nothing relevant to say then to not say anything.

Apparently your mother was at the bar taking it in all 3 of her holes instead of teaching you a lifes lesson. So sorry you missed it but if you would like to get in line I can teach you a few lessons like how to stop excessive bleeding from your mouth.

Anonymous
#247015

Lowes HR. Take a good look in the mirror when you talk about inbreeding.

Lowes has collective destroyed more lives than the Nazi's did in WW2. You clearly are the Lowes SS department.

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Review
#220306 Review #220306 is a subjective opinion of poster.
Service
Lowes Manager

Contact Lowes Customer Service

Mailing Address:
Lowe's Customer Care (CON8)
P.O. Box 1111
North Wilkesboro, North Carolina 28656
United States
Phone:
(800) 445-6937
All Lowes Contacts