Lowes Warranty Reviews in Illinois, USA
(5 of 120 reviews match)
Lowes in Capital, Illinois - Do not trust the employees
I purchased an extended warranty and was told it would cover if my basement flooded. Well it did and i called and called to find out the people at Lowe’s in Springfield Illinois lied to make me buy an extended warranty. It’s not covered and I’m out another 400 for a new water heater. So save your money and never by there extended warranty or believe a word they say.
- Variaty of items
- Military appreciation
- No consideration or respect whatsoever
- Knowledge of staff
- Customer service
Reason of review
Poor customer service
Let the company propose a solution
Lowes in Aurora, Illinois - Service not good
We have dishwasher motor blown out twice and was leaking. They are keep sending service guy and still I have defective peace.
Lowes in Franklin Park, Illinois - Failure to maintain appointment time and warrant service warranty.
My complaint is against LOWES SERVICES and their service provider ALL STAR APPLIANCE. ALL STAR APPLIANCE did not honor the appointment time schedule and when confronted about the failure this company canceled the appointment and their response to my complaint was; the service was completed and could not schedule another service call because the service request number 72097037 was completed. Their solution was for me to hire another service technician to repair my appliance and then I would be reimbursed, I know my warranty will be voided if I have someone else service my appliance. I had been a customer at LOWES for years however now that I need the warranties to cover my appliances I am not getting the warranty coverage I paid for and the service companies they contracted are rude and UNPROFESSIONAL.
Lowes in Oregon, Illinois - Lowe's does not honor warranty
I bought a Troy Built riding mower from Lowe's with an extended warranty. After 4 months the mower died and I can't get it started. I called Lowe's and they gave me a time and date when they would pick it up in a week for repair. I took off of work and nobody showed up on the date of pick... not even a call. I called Lowe's and they told me someone would call me back in a couple of days. Well it's been 3 days and haven't heard a word. In the mean time my 3 acres of grass are growing. But doesn't seem like a concern to Lowe's. They sold me a worthless extended warranty. I'm going to report this to Troy Built and the attorney general's office of Illinois.
Lowes in Chicago, Illinois - Lemon wash machine
we just got our taxes and purchased a GE wash machine from Lowe's . we had to wait almost two weeks for delivery,no biggie!but less then two weeks after it's delivered it burn up,and lowes won't exchange it because we've had more then 7 days !the information on the warranty says call for service 24 hrs a day 7 days a week and guess what ? they're closed ! omfg ! are you for real ? you gonna reimburse me for the money I'm gonna spend at the laundromat till you get your dead *** out here????????????
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