State: Illinois City: Normal Clear all filters (2 of 4838 reviews match)
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HORRIBLE EXPERIENCE! Don't trust these people at all. Ordered a custom $1000 slider door, which they incorrectly ordered and HAVEN'T DONE A THING and don't own up to their mistake. Thanks lowes for the $1000 mistake YOU made. Advised that they can't do anything now...
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2 comments
Anonymous
#1039767

I just had the same experience at the White Lake MI Lowe's. Ordered a custom built 12' door wall, two sliding doors, two stationary doors.

They delivered it WITHOUT the doors. The doors and frame have several defects.

I have sent photos to the store manager and contacted corporate. Reliabuilt is Reliacrap.

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#703625 Review #703625 is a subjective opinion of poster.
Reason of review
Not as described/ advertised

Lowes in Normal, Illinois - They sold the chairs I ordered!

Lowe's did not have 2 chaise lounge chairs in stock that matched the patio set I had just purchased on 5-31-08. They said they would be in on 6-13-08 and would call when I could pick them up. No call...so I went to the store on 6-15-08 to see if they were in. They had come in and sold them without calling me to tell me they were in!! I have a family reunion that I was needing them for on 6-21-08! Then they called to say they credited my credit card so I no longer have the merchandise to pick up! I was planning to purchase plants at Lowe's...but not now.
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2 comments
Anonymous
#38062

so why did you wait til a few weeks before the reunion to purchase the chairs?

Anonymous
#17197

OMG. Imagine the horrible inconvenience you have suffered.

If this is the trivial run of the mill suburban whining this site is about, I feel no need to go further.

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#124196 Review #124196 is a subjective opinion of poster.

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