(2 of 4838 reviews match)
HORRIBLE EXPERIENCE! Don't trust these people at all. Ordered a custom $1000 slider door, which they incorrectly ordered and HAVEN'T DONE A THING and don't own up to their mistake. Thanks lowes for the $1000 mistake YOU made. Advised that they can't do anything now...
Reason of review
Not as described/ advertised
Lowes in Normal, Illinois - They sold the chairs I ordered!
Lowe's did not have 2 chaise lounge chairs in stock that matched the patio set I had just purchased on 5-31-08. They said they would be in on 6-13-08 and would call when I could pick them up. No call...so I went to the store on 6-15-08 to see if they were in. They had come in and sold them without calling me to tell me they were in!! I have a family reunion that I was needing them for on 6-21-08! Then they called to say they credited my credit card so I no longer have the merchandise to pick up! I was planning to purchase plants at Lowe's...but not now.
Thank You for Your Reply!
Thank You for Your Reply! We are processing your message.
Thank You for Your Submission
Your comment is successfully posted.
Do you have something to say about Lowes? What happened? What can we help you with?