State: Illinois City: Normal Clear all filters (2 of 4838 reviews match)
HORRIBLE EXPERIENCE! Don't trust these people at all. Ordered a custom $1000 slider door, which they incorrectly ordered and HAVEN'T DONE A THING and don't own up to their mistake. Thanks lowes for the $1000 mistake YOU made. Advised that they can't do anything now...
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I just had the same experience at the White Lake MI Lowe's. Ordered a custom built 12' door wall, two sliding doors, two stationary doors.

They delivered it WITHOUT the doors. The doors and frame have several defects.

I have sent photos to the store manager and contacted corporate. Reliabuilt is Reliacrap.

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#703625 Review #703625 is a subjective opinion of poster.
Reason of review
Not as described/ advertised

Lowes in Normal, Illinois - They sold the chairs I ordered!

Lowe's did not have 2 chaise lounge chairs in stock that matched the patio set I had just purchased on 5-31-08. They said they would be in on 6-13-08 and would call when I could pick them up. No I went to the store on 6-15-08 to see if they were in. They had come in and sold them without calling me to tell me they were in!! I have a family reunion that I was needing them for on 6-21-08! Then they called to say they credited my credit card so I no longer have the merchandise to pick up! I was planning to purchase plants at Lowe's...but not now.
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so why did you wait til a few weeks before the reunion to purchase the chairs?


OMG. Imagine the horrible inconvenience you have suffered.

If this is the trivial run of the mill suburban whining this site is about, I feel no need to go further.

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#124196 Review #124196 is a subjective opinion of poster.

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