I purchased impact windows on 1/4/2012 and still do not have them finished.First they pulled the permit for the incorrect address.After calling for a week they final sent someone to fill it out correctly. Had a person install them only to fail.
They did not use the bucks correct.As stated in the permit from the city. One window was bent. The inspector said they need to change it out and the have not because Lowes doesn't want to pay for the new window saying it is the manufacturers fault.Now i am to wait till it is settled. It shouldn't matter to me.
They should finish and deal with that on their own.
They have commercials that say how much customer service they have but yet to give me any. Do not use them.
All i want is to be finished.
Monetary Loss: $7000.